Dunkin'

3.8
206 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crestwood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5443 W 127th St, Crestwood, IL
60445, United States

Hours

Reviews

3.8
206 reviews
5 stars
104
4 stars
39
3 stars
20
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers have mixed experiences with coffee quality, with some praising it as better than competitors, while others report it tasting watered down or cold.

Order Accuracy

There are frequent complaints about incorrect orders, with many customers receiving the wrong items or poorly made drinks.

Customer Service

Service quality varies significantly; some reviews highlight friendly and efficient staff, while others report rude behavior and lack of attention.

Cleanliness and Maintenance

Several customers noted cleanliness issues and poor maintenance, including potholes in the parking lot and unsanitary conditions.

Availability of Items

Customers often express frustration over the unavailability of popular items like donuts and specific drinks, especially during peak hours.
  • KK
    Kenneth Van Kley
    Nov 10, 2025
    5.0
    Good coffee. Way better than Starbucks and less expensive.
  • JM
    Jose Mercado
    Nov 8, 2025
    5.0
    The Dunkin’ Donuts in Crestwood is always the best! The coffee is fresh, the donuts are perfect, and the staff is friendly and fast every time. Consistently great service — my go-to Dunkin’!
  • CS
    Crystal Smilth
    Oct 31, 2025
    5.0
    They know my coffee order
  • AS
    Alex Sikorskyi
    Oct 30, 2025
    1.0
    Was there at 9:45pm, per google open 24/7 and per their sticker drive thru open until 10pm. At 9:45 nobody was answering drive thru, and when we came to window they told us that they are closed already. So till what time are you open, guys? Or workers just doing whatever they want?
  • JT
    Jessica Torres
    Aug 30, 2025
    1.0
    Before heading into my 12 hour shift at work, I pre-ordered a cinnamon bagel with cream cheese using the app. Once at work I noticed I received a plain toasted bagel with nothing on it.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Crestwood, IL?

Dunkin' in Crestwood, IL is open Monday to Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 10:00 PM.

What are some of the specialties Dunkin' offers?

Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.