Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crestwood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
206 reviews
5 stars
104
4 stars
39
3 stars
20
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong drinks and missing items.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and indifference.
Product Quality
Feedback on food and drink quality was mixed, with some items praised for freshness while others were criticized for being stale or poorly prepared.
Operational Issues
Customers noted inconsistent hours of operation and frequent shortages of popular items, leading to frustration.
Drive-Thru Experience
The drive-thru service was generally faster and more reliable compared to walk-in service, which had more complaints.
- KKKenneth Van KleyNov 10, 20255.0Good coffee. Way better than Starbucks and less expensive.
- JMJose MercadoNov 8, 20255.0The Dunkin’ Donuts in Crestwood is always the best! The coffee is fresh, the donuts are perfect, and the staff is friendly and fast every time. Consistently great service — my go-to Dunkin’!
- CSCrystal SmilthOct 31, 20255.0They know my coffee order
- ASAlex SikorskyiOct 30, 20251.0Was there at 9:45pm, per google open 24/7 and per their sticker drive thru open until 10pm. At 9:45 nobody was answering drive thru, and when we came to window they told us that they are closed already. So till what time are you open, guys? Or workers just doing whatever they want?
- JTJessica TorresAug 30, 20251.0Before heading into my 12 hour shift at work, I pre-ordered a cinnamon bagel with cream cheese using the app. Once at work I noticed I received a plain toasted bagel with nothing on it.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Crestwood, IL?
Dunkin' in Crestwood, IL is open Monday to Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 10:00 PM.
What are some of the specialties Dunkin' offers?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' in Crestwood, IL offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using mobile apps for Dunkin' in Crestwood?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What holiday seasonal drinks are currently available at Dunkin'?
Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.
Does Dunkin' at Crestwood have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals throughout the day.
Are there other places near Dunkin' where I can enjoy dessert or ice cream?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby where you can enjoy desserts and smoothies.
What nearby recreational or wellness facilities are close to Dunkin'?
CELTS Aquatic Health & Wellness, offering swimming and gym facilities, and Southwest Ice Arena, an ice skating rink and gym, are nearby for wellness and recreation.
Are there any nearby banking or ATM services near Dunkin' in Crestwood?
Yes, there is a BMO Harris Bank ATM as well as a LibertyX Bitcoin ATM close to the Dunkin' location for your banking needs.