Dunkin'

4.0
406 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crestwood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13661 Cicero Ave, Crestwood, IL
60445, United States

Hours

Reviews

4.0
406 reviews
5 stars
215
4 stars
101
3 stars
26
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while many praise the friendly and quick service, there are numerous complaints about rude staff and order inaccuracies.

Cleanliness

The location is generally reported as clean, but there are some mentions of unsanitary conditions and broken glass outside.

Product Consistency

While many customers enjoy the coffee and food, there are frequent reports of inconsistent quality, particularly with coffee and donuts.

Staff Attitude

Staff attitude varies significantly, with some customers highlighting exceptional service while others report unprofessional and rude behavior from certain employees.

Speed of Service

The drive-thru service is often noted for being fast, although there are instances of slow service during busy times.
  • EP
    Eduardo Pineda
    Nov 8, 2025
    5.0
    First location I always stop by on my way to work. They are always very fast and I never have to wait on orders. Never had any issues with missing orders or cold food at this location.
  • AG
    Almer Griffin
    Sep 17, 2025
    5.0
    Drive thru, best coffee ever
  • DW
    Dani Wilson
    Jul 19, 2025
    5.0
    Came in with my friend and her daughter. Just wanted to sit and catch up for her birthday. It was a nice cool place to chat for a few hours while it was hot out. Store was clean, staff was friendly.
  • EF
    Eye F
    Jul 16, 2025
    1.0
    So we’re placing donuts on top of the trash can now. Ok
  • LS
    L Smith
    Jul 7, 2025
    5.0
    They cool an fast an they listen an on point with instructions

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Crestwood, IL?

This Dunkin' location in Crestwood, IL is open 24 hours a day, 7 days a week.

Does Dunkin' in Crestwood offer delivery and pickup services?

Yes, Dunkin' in Crestwood offers both delivery and curbside pickup services.