Brand Certified
Dunkin'
4.0(412 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
13661 Cicero Ave, Crestwood, IL
60445, United States
Certified by Dunkin' • Mar 01, 2026
(708) 389-5215
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crestwood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
412 reviews
5 stars
219
4 stars
102
3 stars
26
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised friendly and professional staff, several reviews highlighted rude and unprofessional behavior from specific employees.
Order Accuracy
Customers frequently reported issues with order accuracy, particularly with coffee and donut orders, leading to frustration.
Cleanliness and Environment
The location is generally noted for being clean and welcoming, although some reviews mentioned concerns about cleanliness and maintenance.
Speed of Service
Many customers appreciated the quick service, especially during peak hours, although there were instances of slow service reported.
Product Quality
While coffee quality received positive remarks, there were complaints about the freshness of donuts and food items.
- MAMackenzie AlbersJan 25, 20265.0Very friendly, polite and professional young guy working the drive thru window this morning at 8:37. Working in the middle of a snow storm with a smile on his face we didn’t catch his name but he deserves a compliment
- ALAminah LomaxDec 13, 20254.0I normally always go to this one since it’s right by my job. It typically always amazing customer service and for the most part my order it always correct. But I’m not sure how long this old man been working over night or I’m not sure if he needs a nap but he has the worse customer service ever and don’t know how to talk to people. I wanted the cookie butter ice coffee but I wanted made like the cookie butter latte which is just with the cold foam and cookie butter topping. He had the audacity to tell me I can’t have that choose one either you want the cookie butter latte or the cookie butter ice coffee like what? I always ordered it just like that it never had an issue. It’s just how u talk to people and for him saying that I just left the drive thru I didn’t even want anything.
- TSTaylor SDec 10, 20255.0I am a regular at Dunkin, this one particularly since I work next door. Not trying to be rude but majority of Dunkin locations usually mess my coffee order up lol, however, the morning crew at this Dunkin is absolutely amazing and get it right EVERY single time. We all love them at my job! Just spreading some love and wanted to say thank you with this review ❤️
- EPEduardo PinedaNov 8, 20255.0First location I always stop by on my way to work. They are always very fast and I never have to wait on orders. Never had any issues with missing orders or cold food at this location.
- AGAlmer GriffinSep 17, 20255.0Drive thru, best coffee ever
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' in Crestwood, IL?
This Dunkin' location in Crestwood, IL is open 24 hours a day, 7 days a week.
Does Dunkin' in Crestwood offer delivery and pickup services?
Yes, Dunkin' in Crestwood offers both delivery and curbside pickup services.
What are some popular menu items at Dunkin'?
Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, and tea among other items.
What is new on the holiday menu at Dunkin' Crestwood?
New holiday items include the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead or use an app for my Dunkin' orders?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' in Crestwood, IL has a drive-thru for convenient ordering and pickup.
Are there any nearby chicken restaurants close to Dunkin' Crestwood?
Yes, Harold's Chicken Shack and Louisiana Fried Chicken are nearby chicken restaurants you can visit before or after your Dunkin' stop.
Which local places near Dunkin' could I visit for beauty or spa services?
Nearby options for beauty and spa include Body By Design, Supercuts, and Queen Nails, ideal for a refresher while visiting the area.
Are there other coffee or donut shops near Dunkin' in Crestwood?
Yes, there is another Dunkin' nearby, as well as Trugurt, a frozen yogurt and smoothie shop, for additional snack options.
What nearby transportation or convenience services are available around Dunkin'?
Nearby you can find Mirage limo services and Shop Mart convenience store for transport and quick shopping needs.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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