Chipotle Mexican Grill

Reviews

• GP

  Ginger Pruitte

  6 days ago
  1.0
  Ordered a steak burrito with just cheese and extra steak, extra steak was $5.75 for a tablespoon of meat, and it was awful, meat was dry, so 17 dollars for a disgusting burrito, and you cant go to the store to get a cash refund when you pay cash, because the managers don't have access, complete bullshit. The customer service reps are just as awful as the store.
• RH

  Rebecca “Becca” Harte

  Feb 25, 2026
  1.0
  They served burnt food yesterday probably the meat or the fajitas
• KE

  Katie Ellis

  Jan 30, 2026
  5.0
  I stopped going to chipotle for a while because I felt like the quality went down. This location reminds me of how it used to be when they first opened. The guac is consistently good and they don’t skimp on toppings. I will definitely continue to frequent this location!
• RW

  R Will

  Jan 20, 2026
  1.0
  I’ve given this Chipotle Mexican Grill location multiple chances because it’s close to my home, but unfortunately today was my last attempt. Every single time I visit—daytime, afternoon, or dinner hours—there are items missing or unavailable. Today was no different. The beans were so thick they were nearly congealed, and the portions of meat were extremely small. I ordered half carnitas and half carne asada, and the amount served was no more than about a tablespoon and a half of each. As someone in the food industry, I am very familiar with proper portioning, and this was far below what’s expected. I asked if fresh food was coming out because the line didn’t look good at all. I was told the peppers and onions wouldn’t be ready for 20–30 minutes, then later the wait time increased again because they were “waiting for someone to come back to fix it.” The attitude throughout the interaction made ordering feel like an inconvenience rather than a normal customer experience. I originally planned to order both a salad bowl and a burrito bowl, but the portions looked more appropriate for a child. Had the energy been better, I would have waited for the peppers since they’re one of my favorite parts of the bowl—but the overall environment felt tense and unwelcoming. I want to be clear: I don’t like to speak negatively about employees because you never know what someone is dealing with. However, the energy in the restaurant was very heavy, and I quietly declined my food. I noticed the customers behind me also left, and when I think back, I noticed others inside without food as well. For comparison, I regularly drive down the street to Chipotle Mexican Grill, where the service is consistently great, the food looks fresh, and portions are appropriate. It’s frustrating not being able to rely on the location in my own neighborhood. I’m sharing this because it’s been an ongoing issue, not a single bad day. I truly hope management takes a closer look at staffing, food quality, and overall morale at this location.
• SL

  Sam Lap

  Jan 8, 2026
  1.0
  Ordered a bowl on 1/8/08 at 6:00 and said it was gunna be ready at 6:10 so I came in at 6:10 and when I went to get my order a Hispanic/white guy with glasses working the register and giving orders out said that they gave my order to the wrong person and I would have to wait for more steak to be made which was another 20 min and when I asked for double steak for the inconvenience the guy said it wasn’t his fault so he’s not gunna make it right, very unprofessional and not caring👎

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