Taco Bell

3.3
635 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1818 Plainfield Rd in Crest Hill. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1818 Plainfield Rd, Crest Hill, IL
60403, United States

Hours

Reviews

3.3
635 reviews
5 stars
243
4 stars
98
3 stars
83
2 stars
48
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and attentiveness, while others are criticized for rudeness and poor service.

Food Quality

Food quality varies significantly; while some customers report perfectly made items, others complain about incorrect orders, cold food, and unsanitary conditions.

Wait Times

Many customers express frustration with long wait times both in the drive-thru and inside the restaurant, often citing delays in receiving their orders.

Cleanliness

Several reviews mention unsanitary conditions in the restaurant, including dirty tables and bathrooms, impacting the overall dining experience.

Operational Issues

Customers frequently report issues with the restaurant's hours of operation, including being closed when they should be open and inconsistent service availability.
  • ML
    Michael Long-Grant
    Nov 5, 2025
    5.0
    Amazing service awesome team work clean and organized Boss Very Professional and helpful indeed commendable
  • AR
    Arianna Rocha
    Nov 4, 2025
    1.0
    One car ahead of me in the drive thru. When I got to the window I waited for 6 minutes before they told me to pull around. Messed up my order then ignored me and the others waiting to get their food corrected at the counter inside. Might as well just close this location it’s nothing but problems. 20 minutes for fast food? Why have a drive thru if you make everyone pull around, it’s not like anything here is fresh or grilled. Drop more bags in the water.
  • CC
    Christina Chavez
    Oct 15, 2025
    3.0
    The young lady at the drive-thru window was very rude and had a very stank attitude!!
  • MM
    Michael Muehlbauer
    Oct 10, 2025
    1.0
    They don’t know what a cantina taco is. How? 3rd time trying to try the cantina tacos and it’s wrong again. Sorry I want to go to the location local to me. Do better. Employees are always nice. But come on…
  • VG
    Valarie G
    Oct 2, 2025
    1.0
    Night shift workers laughing for like 5 hours till they gave me my order got it back it literally looks like someone chewed up ice and spit in my drink when does carbonation or ice make only the middle like that

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours on weekends?

On Saturdays, the drive-through is open from 9:00 AM to 3:00 AM, and on Sundays from 10:00 AM to 2:00 AM.

Can I order Taco Bell food online for pickup or delivery at the Crest Hill location?

Yes, you can order ahead online or on the mobile app for pickup or delivery at the 1818 Plainfield Rd restaurant.