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Subway

3.8
(165 reviews)

Business Details

(815) 744-6789
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Crest Hill Subway® Restaurant at 1701 North Larkin Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1701 North Larkin Ave, Crest Hill, IL
60403, United States

Hours

Reviews

3.8
165 reviews
5 stars
87
4 stars
23
3 stars
16
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful employees.

Food Quality

Inconsistent food quality; some customers enjoyed their sandwiches while others complained about skimpy portions and stale items.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting a clean and welcoming environment.

Management Issues

Concerns about management responsiveness and employee training, with calls for better oversight and communication.

Pricing Concerns

Frequent complaints about high prices and lack of coupon honor, leading to dissatisfaction among customers.
  • JM
    Johnathan Marquardt
    Jan 3, 2026
    5.0
    Two guys behind the counter very kind and worked together for my order. The tomatoes don't look like they're from another planet, compared to what I seen at other subways. Recently renovated and clean interior.
  • TP
    T Parks
    Dec 27, 2025
    2.0
    Where’s the franchise owner? Why doesn’t he respond to any of the reviews about his restaurant? Overall, the sandwiches were good and prepared correctly. My complaint is the fact they do not honor a coupon in its entirety. The coupon I had had four sandwiches on it that were excluded from the deal. When I started to pay with my coupon, the informing my sandwich I ordered was also excluded as was 50% of their menu. It’s a little late now, you’ve made my sandwich. So, maybe post something at the door saying you’re adding exclusions to the coupons. Also BAKE SOME COOKIES!! I went to log in with my Subway rewards during checkout and they said I wasn’t a member. So I brought it up on my phone, still didn’t recognize me. I thought it a fluke until I watched it happen to multiple customers. I find it slightly convenient that all these things are happening at one time at this store. I would like to see upper management address some of the poor reviews on here. Get involved.
  • BK
    Brandon Kelly
    Dec 1, 2025
    1.0
    About $3 more per foot long. Veggies thrown on sandwiches. 1 shake of spice shakers on sandwich. Almost like the worker didn't want to do her job. Seeing the prices and how sandwiches were being built made me walk out before I even ordered. 1st and last time coming to this location.
  • AC
    Ariana Carbajal
    Dec 11, 2022
    5.0
    Great service! Super funny!
  • DS
    Dan Stapinski
    Apr 27, 2022
    5.0
    Normal Subway

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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