Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Crest Hill, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1820 Plainfield Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,151 reviews
5 stars
410
4 stars
199
3 stars
182
2 stars
105
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and unresponsive staff, particularly during late hours.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like cold items, undercooked meals, and unsatisfactory flavors.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
Drink Satisfaction
While food quality was often criticized, many customers enjoyed the drinks, particularly slushies and shakes.
- KKKaylaJan 2, 20261.0I should have left when seeing the cost was almost $32 for two small shakes, medium shake, medium slush and large sprite. When given my order there was overflow on lid and went all over me, down my coat. My daughter was soaked from all the liquid from the carrier. When I got home ALL I did was try to lift the medium shake out of the carrier and it broke in two. Wondering if all the overflow was what caused the styrofoam to be so weak because there was spilled drink all in bottom of carrier. So upset because things aren’t cheap anymore and got ripped off. Sprite was almost all ice and lost half a medium shake. On top of being a sticky mess. There is normal overfill on drinks which is no big deal but this was excessive to soaking us which is carelessness. I rarely ever leave a bad review so that says something.
- SFSteven FullmerDec 28, 20254.0Ordered a smasher burger and chili cheese tots. I enjoyed the smasher burger and tots. Dont be fooled like me, the fork was under the chili cheese tots.
- SFSomany FloowerzDec 8, 20251.0They don’t want to work. Listen I get it. Getting paid barely anything to do a job sucks but you chose that job. Everytime I order uber eats from here after 9pm… if I order ice creams, they are never delivered. And the uber eats driver always says that they don’t give them the items necessary to complete the order and so they just deliver what was given. Whenever I go to this location past 10pm, the employees will “hide” in the back corner of the restaurant if you pull up to the drive thru. But they are in plain sight on their phones talking to each other. It’s frustrating. Y’all suck.
- SGSylvia GageDec 1, 20255.0Alejandro was fabulous! Thank you
- MTMP Window TintNov 11, 20251.0Sonic was a great place to get food but. The app and online orders always claim im not a member. Its to bad that I will no longer order from them, bk ect because of this glitch. Im no idiot. But yet tour app and website claim we are.