Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,507 reviews
5 stars
607
4 stars
322
3 stars
247
2 stars
90
1 star
241
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Service Quality
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and poor attitudes.
Food Quality
Numerous reviews mentioned unsatisfactory food quality, including cold or burnt items and incorrect preparation.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and dining areas.
Speed of Service
While some praised fast service, many others complained about long wait times and slow drive-thru lines.
- SMS Media4 days ago3.0Whoever’s job it is to put sauces in the bag in drive thru on November 19, 2025 needs a new job.
- TTTannika TaylorNov 17, 20252.0Fries were cold.
- MLMichael Long-GrantNov 5, 20255.0This place be jumping with banging burgers fries team work drivers and organization been coming here for years and never been disappointed 10 years strong especially when I'm in the area
- PSParanormal Shadows SocietyNov 3, 20255.0McDonald's is almost always open. This is one of my go-to's.
- CMChicago Nyke MarketingOct 4, 20253.0Service was not bad but I think this location substitutes a lot of food. My fries were not McDonald's fries skinner and burnt.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1704 Plainfield Rd?
McDonald's at 1704 Plainfield Rd in Crest Hill, IL is open 24 hours every day of the week.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services including same day and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location offers a 24/7 drive-thru service.
What types of services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Beggars Pizza Crest Hill, Popeyes Louisiana Kitchen, El Burrito Loco, Giovan's, and Baskin-Robbins.
Are there any banks near McDonald's at 1704 Plainfield Rd?
Yes, nearby banks include Chase Bank, PNC, and Chase ATM which can be convenient for financial services before or after your visit.
What nearby shops or services can I explore at Crest Hill near McDonald's?
You can visit American Furniture Outlet, Midtown Furniture Outlet, Bellissimo Renovations, and Gallery 1700 for furniture, renovation, and antique shopping.
Does McDonald's at this location provide any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.