Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,517 reviews
5 stars
611
4 stars
322
3 stars
248
2 stars
90
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or burnt items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unsanitary conditions, particularly in the bathrooms.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and good service during specific visits.
- KMKayde MDec 30, 20251.0I tried ordering food through Uber around 3 am, waited til 5 am as im typing this to cancel my order I never got. When canceling, it said that my Uber delivery driver reported the restaurant closed although it says open and I called and someone answered. I watched my delivery driver go all the way there for no reason wasting my time and theirs.
- RVRalph VelezDec 28, 20251.0Lets start with the service if u can call it that..worst service in the history of service!!Of course mcdonald's is not gourmet..but they used to be halfway decent..now the fries are soft small rubbery..mchicken what happened. U r not the same I remember.and double cheeseburger is so small..it has shrunk..at this rate in ten years it will be the size of a white castle slider..I'm done!
- SAStephanie ArellanoDec 10, 20251.0The pop was WARM. There was literally about 5 ice cubes in our drinks. I promise you the ice is not coming out of your paycheck, like why are we being stingy with ice.
- PZP ZNov 27, 20255.0Super clean, manager and staff are amazing!!!!!
- EGEric GurleyNov 27, 20251.0Watch what they charge you. Order a cheese burger meal and did not request a large drink but was charged for it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1704 Plainfield Rd?
McDonald's at 1704 Plainfield Rd in Crest Hill, IL is open 24 hours every day of the week.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services including same day and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location offers a 24/7 drive-thru service.
What types of services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Beggars Pizza Crest Hill, Popeyes Louisiana Kitchen, El Burrito Loco, Giovan's, and Baskin-Robbins.
Are there any banks near McDonald's at 1704 Plainfield Rd?
Yes, nearby banks include Chase Bank, PNC, and Chase ATM which can be convenient for financial services before or after your visit.
What nearby shops or services can I explore at Crest Hill near McDonald's?
You can visit American Furniture Outlet, Midtown Furniture Outlet, Bellissimo Renovations, and Gallery 1700 for furniture, renovation, and antique shopping.
Does McDonald's at this location provide any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.