Wendy's

3.9
998 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9941 W. 55th St., Countryside, IL
60525, United States

Hours

Reviews

3.9
998 reviews
5 stars
475
4 stars
228
3 stars
116
2 stars
50
1 star
129
  • NP
    Nitesh Patel
    Sep 25, 2025
    1.0
    I’ve been going here for years, but it has changed for the worst. Firstly, I don’t blame the hardworking staff for my bad experience but i went in with $10 cash in my pocket and wanted to order at the counter. I waited 2–3 minutes, only to be told I had to use the kiosk because the register wasn’t available. Seriously, how difficult is it to keep one register with a cash float so any staff member can handle a simple transaction? I used to work in service — I know how easy it is. The assumption that everyone will just comply and use tap-to-pay or a card is ridiculous. The last time I came, I was greeted at the drive-thru by a robotic AI cheesy annoying voice instead of a real person. No smile, no welcome, no human touch. Everything about this setup feels cheap, cold, and unwelcoming. In the end, I had no option but to walk out empty-handed. It’s disappointing to see a place I’ve supported for years change for the worst.
  • MJ
    Maria Jimenez
    Sep 22, 2025
    5.0
    Best customer service by Amanda! Best Wendy’s I’ve been too
  • XX
    X3Q8NK87
    Sep 14, 2025
    1.0
    If I can’t talk to an actual human in the drive-through, then you have lost my business. You keep raising your prices while your workers are doing less and less.
  • RC
    Ramone Carter
    Aug 27, 2025
    5.0
    This was the best Wendy’s I’ve had in a long time. The food was fresh. The service was excellent.
  • EN
    Edward Niedoba
    Aug 13, 2025
    5.0
    I frequently go to this Wendy's at lunch when I am too busy to pack from home. This location is fast and accurate during the lunch rush every day of the week. To the employees and management, keep up the great work! I've gotten used to the idea that every time I go to a Wendy's anywhere, I have a coin flip chance of an accurate order. The Countryside location does a great job almost every time. (Maybe once I got the wrong count of nuggets?) Other locations should try to learn from whatever this store is doing.

Frequently Asked Questions About Wendy's

Is Countryside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.