Wendy's

3.9
1006 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9941 W. 55th St., Countryside, IL
60525, United States

Hours

Reviews

3.9
1,006 reviews
5 stars
477
4 stars
228
3 stars
116
2 stars
52
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for friendliness, while others are reported as rude or dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, leading to frustration and wasted money.

Food Freshness

Food quality is inconsistent; some customers received fresh meals, while others reported old or cold food.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was clean while others mentioned it needed attention.

Technology Issues

Customers expressed frustration with the reliance on kiosks for ordering, especially when staff were available.
  • JF
    Joe “Jsmooth” Fabian
    4 days ago
    5.0
    Fast hot food quick drive thru and very helpful always got my complete order
  • JW
    Joshua Wright
    4 days ago
    1.0
    Food was not good. The Ai order taker sucks.
  • TH
    Tom Henry
    Dec 28, 2025
    5.0
    Love the spicy chicken sandwich and chocolate frosty.
  • AA
    Anton
    Dec 23, 2025
    1.0
    The food was very old and made me sick for 2 days it took them 30 minutes to get a number 3 order very slow
  • CM
    Christopher Matthews
    Dec 22, 2025
    1.0
    Every time I go to this location they always mess up on my food always. How hard is it to just add cheese and delete everything else from the sandwich! The worst Wendy's I ever been too. You have one job and that is to add just cheese, I got home I had lettuce, tomato and mayonnaise. Threw it in the trash! Wasted money!

Frequently Asked Questions About Wendy's

Is Countryside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Countryside, IL?

The drive-through is open Monday, Tuesday, Thursday, Friday from 6:00 AM to 1:00 AM; Wednesday from 6:00 AM to 12:00 PM; and Saturday and Sunday from 7:00 AM to 1:00 AM.