Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, with some experiencing waits of over 30 minutes.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with special requests not being fulfilled.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including friendly service from some employees but rude and unprofessional behavior from others.
Food Quality
Several customers complained about food being cold, undercooked, or not meeting expectations, while others praised the taste of specific items.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, contributing to a negative dining experience.
SS
Shale Susin
4 days ago
4.0
Consistent is what you get at McDonald's.
KH
Kevin H
Feb 3, 2026
5.0
Food was good and hot. Received very quickly.
KN
Kj Nielsen
Feb 2, 2026
1.0
Ordered a medium Frappe through kiosk and waited for it then the employee try’s to hand me a cup with the drink dripping all down the side I say you could wipe that off and he grabs the napkins steps behind this wall comes back and the cup still is dripping stuff from the side I wouldn’t come back here they are very messy and sloppy and it’s a health code violation having such a dirty drink station
BL
BooSki Lo
Jan 30, 2026
5.0
I want to thank you for having the most friendliest welcoming employees ever. This is the best McDonald's I’ve ever been to. Every single time I come here, I’m greeted with smiles and genuine kindness. The team truly goes above and beyond to make customers feel welcome and taken care of. I want to thank Delfino, Phil, Adriana, and Maggie as well as all the others. They truly care about the customers and about doing a great job. They are always moving fast, working hard, and even taking food outside in all kinds of weather with a positive attitude. They are the nicest, most friendliest employees I’ve ever met anywhere. Every time I go in they always make my day better. Thank you for having such amazing employees who clearly care about people. This team sets the standard for what great customer service should be. Thank you all again
Dana
What are the regular operating hours of McDonald's in Countryside, IL?
The McDonald's in Countryside, IL, is open Monday through Thursday from 4:30 AM to 11:00 PM, Friday from 4:30 AM to 1:00 AM, Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
Drive-thru is available Monday through Thursday from 4:30 AM to midnight, Friday and Saturday from 4:30 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available Monday to Thursday from 4:30 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight or 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
What ordering options are available at this McDonald's?
Customers can order via the McDonald's app (available on iOS and Android), online delivery, curbside pickup, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's in Countryside?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi is available at the McDonald's located at 5701 S Lagrange Rd, Countryside.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
What nearby fast food options are close to this McDonald's?
Nearby fast food options include Popeyes® Louisiana Kitchen, Arby's, Jack in the Box, Chipotle Mexican Grill, Taco Bell, and Andy's Frozen Custard, providing a variety of cuisines if you want to explore alternatives or complement your meal.
Are there any automotive services near the McDonald's in Countryside?
Yes, there are several automotive services nearby, including Hyundai Service - Ettleson Hyundai, Maas Auto Inc, Firestone Complete Auto Care, Countryside Nissan, Continental Mitsubishi, Midas, and Countryside Mitsubishi, convenient for vehicle servicing or shopping.
What nearby services can I access if I visit McDonald's at 5701 S Lagrange Rd?
Near this McDonald's, customers can find FedEx Office Print & Ship Center for printing and shipping needs, RushMyPassport for passport and visa services, as well as entertainment spots like Karaoke Kafe, offering additional convenience and leisure options.
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