Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,424 reviews
5 stars
640
4 stars
310
3 stars
195
2 stars
89
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Several reviews mentioned cold or undercooked food, with some customers experiencing food poisoning.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food quality during their visits.
Management Concerns
There were complaints about unprofessional behavior from management and staff, leading to dissatisfaction among customers.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and poor maintenance of the restaurant.
- LRLuis Angel ReyesNov 16, 20251.0Always messing up my drive thru orders and forgetting items.
- AFArlin FernandezNov 15, 20251.0I ordered a Big Mac and found a hair inside the burger. Absolutely disgusting. I couldn’t even finish my food. I tried calling the location and got no answer, which makes the whole situation even worse. This is unacceptable for a place that handles food. I expect better cleanliness and customer service.
- JGJanet GardnerNov 9, 20255.0Very friendly and helpful employees. Enjoyable atmosphere in restaurant. Highly recommended location.
- AYAngelica YarbroughOct 24, 20251.0Placed an order online Just to have to wait 35 minutes for the order the food was really cold when I got it and there was no sauce in the bag after having to drive away 10 minutes into driving I had to turn around to go get the sauce for my daughter‘s happy meal never coming back here again I will definitely be getting my money back.
- RGRuthee GarciaOct 20, 20255.0So this morning I went to another McDonald’s, just trying to grab my usual large water. They told me they “had no water because the machine was broken.” 🙄 Like… be for real. I left confused, annoyed, and thirsty as hell. Then I pulled up to this McDonald’s — and they not only had water, but they actually explained what really happened. Turns out the other location didn’t wanna “waste” their precious Monopoly cups on water. The crew here not only explained the situation but handed me two medium waters without hesitation. They were polite, funny, and actually knew how to treat people like people. Big shoutout to this team for using common sense and keeping it classy. Y’all deserve all five stars — and maybe a Monopoly prize of your own. 🏆 Sidenote: I’m honestly glad they explained the whole Monopoly situation, because now I’m kinda hyped to play. I plan on having lunch here more often just so I can collect those game pieces. 🎯
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Countryside, IL?
The McDonald's in Countryside, IL, is open Monday through Thursday from 4:30 AM to 11:00 PM, Friday from 4:30 AM to 1:00 AM, Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
Drive-thru is available Monday through Thursday from 4:30 AM to midnight, Friday and Saturday from 4:30 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available Monday to Thursday from 4:30 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight or 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
What ordering options are available at this McDonald's?
Customers can order via the McDonald's app (available on iOS and Android), online delivery, curbside pickup, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's in Countryside?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi is available at the McDonald's located at 5701 S Lagrange Rd, Countryside.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
What nearby fast food options are close to this McDonald's?
Nearby fast food options include Popeyes® Louisiana Kitchen, Arby's, Jack in the Box, Chipotle Mexican Grill, Taco Bell, and Andy's Frozen Custard, providing a variety of cuisines if you want to explore alternatives or complement your meal.
Are there any automotive services near the McDonald's in Countryside?
Yes, there are several automotive services nearby, including Hyundai Service - Ettleson Hyundai, Maas Auto Inc, Firestone Complete Auto Care, Countryside Nissan, Continental Mitsubishi, Midas, and Countryside Mitsubishi, convenient for vehicle servicing or shopping.
What nearby services can I access if I visit McDonald's at 5701 S Lagrange Rd?
Near this McDonald's, customers can find FedEx Office Print & Ship Center for printing and shipping needs, RushMyPassport for passport and visa services, as well as entertainment spots like Karaoke Kafe, offering additional convenience and leisure options.