Jewel-Osco

4.2
1227 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 5545 S Brainard Ave, Countryside, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 352-0120. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
5545 S Brainard Ave, Countryside, IL
60525, United States

Hours

Reviews

4.2
1,227 reviews
5 stars
684
4 stars
284
3 stars
134
2 stars
50
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude or unhelpful staff interactions.

Cleanliness

Several customers noted issues with cleanliness, particularly in restrooms and the deli area, indicating a need for better maintenance.

Product Availability

While some customers found the store well-stocked, others reported missing items and poor organization, leading to frustration.

Deli Service

The deli counter received consistent complaints about slow service and unprofessional staff behavior, impacting the overall shopping experience.

Pricing

Customers expressed mixed feelings about pricing, with some finding it high compared to competitors, while others appreciated the sales and promotions.
  • BL
    Brock Landers
    Nov 13, 2025
    1.0
    Prices are not correct check your reciept every time. Bad customer service
  • T3
    truefriend 312
    Nov 7, 2025
    5.0
    This is definitely my favorite place to go grab a piece of pie or a piece of cake and the average price is about $5🥳 which is pretty reasonable for a quick slice that tastes delicious and the one thing that I really love about the bakery is, everything is always Super Fresh❤️👍
  • GV
    Grace V
    Oct 28, 2025
    2.0
    Was at the store today 10-28-2025 and this is how their milk was displayed.......whoever stocked this filthy disgusting milk should be retrained. It was so off putting makes me NOT want to shop there anymore!!! Not sure anyone would want to buy that milk......please do better!!! Prices are so expensive your customer service should be top notch, if you want people to continue to shop here.
  • CW
    Crystal Wilson
    Oct 25, 2025
    1.0
    The employees have no customers service skills they play round together to much.I a male employees walked pasts me he smell bad .
  • DB
    Deanna Brandt
    Oct 19, 2025
    2.0
    I bought a bottle of Oberweis milk and brought back an empty bottle and expected the deposit would just offset. The cashier said she could not take the empty bottle but I had to take it to customer service. I did but there was one person taking care of a lady sending money. There was one man ahead of me. Another lady came out but said she had to audit the cash drawer and she went to the back. I stood there for over 15 minutes before the second lady came out and waited on the man ahead of me. I really considered just leaving. It was only $2 except it was my $2. I truly do not understand not being able to have cashiers able to take the empty bottles. It seems very trivial but I won’t buy it there again.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!