Dunkin'

3.9
494 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Countryside, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Dunkin'
5500 S. La Grange Rd, Countryside, IL
60525, United States

Hours

Reviews

3.9
494 reviews
5 stars
241
4 stars
112
3 stars
44
2 stars
23
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times for orders.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty bathrooms and overall neglect of the establishment.

Coffee Quality

Feedback on coffee quality was mixed, with some praising it while others found it weak or poorly made.

Seating and Accessibility

Customers noted inadequate seating and the lack of a drive-thru, which affected their overall experience.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of greeting and negative attitudes.
  • JA
    Jennifer Avila
    Nov 25, 2025
    1.0
    Starbucks has better customer service and quality of drinks than Dunkin Dosucks.
  • BW
    Ben Wolfe
    Nov 14, 2025
    1.0
    Inadequate seating for guests, employees have a bad attitude, my bagel is burned with the least amount of cream cheese possible. The owner is lucky because there are few choices for breakfast items in the area.
  • AH
    Adien Hernandez
    Oct 6, 2025
    1.0
    Workers here must really hate their jobs no kind of help or customer service
  • HP
    Hammad Pasha
    Sep 10, 2025
    1.0
    Not 24/7. Closed at 10 PM
  • JC
    Juan A. Cano
    Aug 31, 2025
    2.0
    This place obviously needs a good revamp; starting with the parking lot. Weeds need to be pulled and lacks some tender loving landscaping. As I entered the place and approached their counter it was clear that they have been neglecting it. Cabinets have broken formidable pieces chipped and completely missing. I waited almost 15 minutes for a coffee and a sandwich-not acceptable. While I waited I went to use their bathroom. Filthy!! I have driven past it several times since my first visit- I keep driving until I see the next Dunkins.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Countryside, IL?

Dunkin' in Countryside, IL is open 24 hours every day of the week.

Does Dunkin' in Countryside offer drive-thru service?

This Dunkin' location does not have a drive-thru service.