Chipotle Mexican Grill

3.9
784 reviews
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About

Mexican Restaurant
Chipotle Countryside LaGrange Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5801 S La Grange Rd, Countryside, IL
60525, United States

Hours

Reviews

3.9
784 reviews
5 stars
390
4 stars
179
3 stars
74
2 stars
27
1 star
114

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about small portion sizes, feeling that they received inadequate amounts of food for the price paid.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Food Quality

Several customers reported issues with food quality, including stale ingredients, undercooked rice, and unappetizing presentation.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Inconsistent Experience

Customers noted that experiences varied significantly, with some praising the food and service while others had negative encounters.
  • GJ
    gabriella Jarosz
    2 days ago
    1.0
    completely forgot my whole order and got sent home with just one bowl and forgot a whole another meal
  • JA
    Jennifer Avila
    Dec 22, 2025
    1.0
    The quality of Chipotle has gone down. I felt so bad about my food I will never waste money at Chipotle again. I will go to a real Mexican restaurant.
  • RM
    Ronald Moore
    Dec 13, 2025
    1.0
    Just picked my order up and requested they check my kids meal so more items could be added they lady refused and tried to dismiss my request and I asked again she then went got her co worker and he dismiss my request and threw some chips in my bag and threatened to call the police for asking these simple request the order was finally corrected by another staff but to be threatened by the police I will never return to the location.
  • CM
    Coach Mekka
    Dec 7, 2025
    4.0
    Lunch
  • NN
    Nate
    Nov 5, 2025
    1.0
    I ask for a tiny bit of lettuce. She decides to grab 2 large handfuls... Ugh. Disappointed. It's like they take our orders personally and act like they hate their job.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Countryside LaGrange Road?

Chipotle Mexican Grill on Countryside LaGrange Road is open daily from 10:30 AM to 11:00 PM.

Does Chipotle on Countryside LaGrange Road offer pickup and delivery services?

Yes, this location offers in-store pickup and delivery services for your convenience.