Service Speed
Customers frequently reported long wait times, both in drive-thru and for food delivery, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Food Quality
Numerous complaints were made about food being overcooked, cold, or prepared with old grease, leading to dissatisfaction.
Customer Service
Feedback indicated a lack of friendliness and professionalism among staff, with several customers experiencing rude interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed certain menu items like slushies and tater tots.