Sonic Drive-In

3.4
1122 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Country Club Hills, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4023 West 167th Street for the ultimate SONIC experience!

Location

Sonic Drive-In
4023 West 167th Street, Country Club Hills, IL
60478, United States

Hours

Reviews

3.4
1,122 reviews
5 stars
392
4 stars
222
3 stars
168
2 stars
91
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer dissatisfaction.

Food Quality

Many customers complained about the food being overcooked, cold, or not meeting expectations, with specific mentions of greasy and unappetizing items.

Customer Service

Feedback indicated a lack of friendly and attentive service, with several customers noting rude interactions and poor management.

Positive Experiences

Despite the negative feedback, some customers praised specific items like shakes and tater tots, and noted instances of good service from individual staff members.
  • ST
    Shayda Thomas
    2 days ago
    3.0
    Service was quick but fried food tasted like burnt old grease, it didn't look bunt but was too gross to eat.
  • CW
    Chris West
    4 days ago
    4.0
    This establishment fosters a welcoming atmosphere through personalized customer service. The staff demonstrates a strong rapport with patrons, recalling individual preferences and past selections. Such attention to detail enhances the overall dining experience, making each visit memorable. The consistent quality and freshness of the ingredients are a testament to their commitment to excellence. This dedication to superior products and service allows customers to depart with a sense of satisfaction. It is clear that a genuine connection is valued here. The efficient and friendly service contributes to a positive customer journey. This approach cultivates loyalty and encourages repeat business.
  • CB
    Chris Bradford
    Dec 20, 2025
    1.0
    Horrible location if you're door dashing or Uber eats. They slow as hell.
  • CC
    cubbie708
    Dec 8, 2025
    1.0
    This place every time I try t9 give another chance they so slow I'm in the line now for 45 min only 1 car in front smh
  • AD
    Ameenah Dudley
    Dec 7, 2025
    1.0
    EVERY time I have ordered through door dash my order has been WRONG. I PAY for extra and you don't put it on my burger!??!!?? or I take something off BUT you put it on my burger!?!??