Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed fresh and hot food, many reported receiving cold or incorrect meals.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Management Issues
Multiple reviews mentioned unprofessional behavior from management, contributing to a negative customer experience.
VW
Vee Wal
3 days ago
5.0
Ice cold coffee was good
MH
Mikeal Hawk
5 days ago
1.0
This place will take 15 minutes for like 2 meals and still mess it up 😭
(This is from a variety of experiences I’ve had at this location, not a specific instance)
LD
Lucas Daulton
Dec 28, 2025
5.0
Great for a quick bite on the go. Food was fresh and hot.
TM
Talon McKinney
Dec 16, 2025
1.0
Waited for over 5 mins before I went to kiosk because no one served me. The manager was rude and looked angry. Probably her natural face when at work. Another employee was using foul language as he clocked out and left for the day.
The condition of the Rx? Horrible. Nasty. Drink station was nasty and soaked. Very dirty.
AR
Alyssia Rucker
Dec 4, 2025
1.0
The manager on duty the evening of 12/4 had me in tears on my drive back home. I had ordered 3 of the Grinch meals after hearing about the socks and how good the Grinch salt is. I was disappointed to get home and see none of the 3 meals had the salt so I called and the lady said I could come back up there to get the salt. I made the drive back and brought back 2 of the 3 fries because my dad already ate his not knowing that it came with a special seasoning. I walked in and she asked what my problem was when she saw I had a bag in my hand. I explained the situation and she said, "I did these meals, I know I put the salt in there!" I said, "No, we checked all 3 boxes, there was no salt in there." She proceeded to hand me the salt and I told her I want the fries remade because they would be cold by the time I got back home to put the salt on them. She said, "You're going to have to bring back all the food the next time you do this!" She threw away the fries I gave her then proceeded to remake the 2 fries and bag them. When she set them on the counter to put the salt in she again said, "I know I put them in there!" I said, "I would not have brought the fries back if I would have had the salt." She closed the bag and flung it at me then walked away. I stood there for a moment in shock at the way I was just treated. No one should be treated this way as my feelings were hurt and she basically called me a liar. I would not have left my food at home to get cold to come back up there in the freezing cold if the salt was in the bag. My family and I triple checked, mistakes happen all the time. Anyone could easily think they did something when they really didn't especially when handling multiple orders at once. Maybe she thought she did my order but didn't, who knows, but no one should be made to feel like they're trying to scam to try and get something free especially not over something as simple as Grinch salt. I would of accepted a, "Oh! I thought I put it in there...I apologize." But that was not her response. She needs to learn to always treat others the way you would want to be treated.
What are the delivery hours at McDonald's in Country Club Hills, IL?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's location have a drive-through service, and what are its hours?
Yes, the McDonald's at 4239 W 167th Street has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's food for curbside pickup or same-day delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order using a mobile app for this McDonald's?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or use the quick link provided to order online.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the general opening hours for dine-in at McDonald's in Country Club Hills?
The restaurant is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, Saturday from 4:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby dining options if I want to explore other cuisines after visiting McDonald's?
Yes, nearby you can find Panda Express for Chinese and Asian food, Sharks 167th for seafood and American dishes, and Kingston Jerk Chicken for Caribbean cuisine.
What nearby stores could I visit for grocery shopping or mobile phone needs when stopping by McDonald's?
You can visit ALDI supermarket for groceries and Verizon Authorized Retailer - Wireless Zone or Metro by T-Mobile for mobile phone services nearby.
How can nearby places like Bank of America or U-Haul Neighborhood Dealer be useful when visiting McDonald's?
Bank of America offers financial services if you need banking during your visit, and U-Haul Neighborhood Dealer can assist with truck rentals if you're moving or need transport solutions in the area.