Customers reported a mix of experiences with food quality, including both excellent meals and instances of burnt or cold food.
Service
Service is generally praised for being friendly and efficient, though some reviews noted issues with staff rudeness and order accuracy.
Cleanliness
The restaurant is often described as clean, but there were complaints about cleaning practices during dining hours.
Customer Loyalty
Many customers express strong loyalty to this Dairy Queen, citing positive experiences and a desire to return.
LL
lisa
Dec 20, 2025
1.0
I ordered a chicken strip basket with large fries. On 12/20 at 11:13 I got a chicken strip basket with no gravy and no large fries. Just the strips and fries inside.
ME
MacKenzie Emling
Dec 7, 2025
5.0
This Dairy Queen is the best Dairy Queen in southern illinois.
LS
Linda Sward
Aug 29, 2025
5.0
I love this Dairy Queen. This is the only time I have ever gotten bad food here.
When I got home and opened my shrimp basket it was burnt and smelled burnt. However, I have hundreds of great experiences here so I still feel good about leaving 5 stars!!! :)
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Coulterville, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025, but open on other holidays like December 24, 2025, from 6:00 AM to 3:00 PM, and December 31, 2025, from 10:00 AM to 4:00 PM.
What type of food and treats does Dairy Queen Grill & Chill serve?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, free WiFi, restrooms, and drive-thru service to accommodate families and kids.
Can I order food ahead of time from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through the Dairy Queen website at https://www.dairyqueen.com/en-us/order/pickup/n/11251/.
Where is Dairy Queen Grill & Chill located?
It is located at 304 W Grant St, Coulterville, IL 62237-1563, USA.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, the location offers outdoor seating and free WiFi for customers.
What nearby attractions can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include the Coulterville Holiday Lights Display, Coulterville Historical Society and Museum, and the Coulterville Public Library, all offering enjoyable experiences close to the restaurant.
Are there any convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Casey's General Store, Phillips 66, and Circle K are nearby, providing convenient options for fuel and snacks before or after your meal.
If I'm visiting with children, what nearby places might be of interest?
Nearby family-friendly places include Coulterville Junior High School and Best In Show Pet Care, which offers pet grooming and services that could be interesting for families.