McDonald's

3.2
1148 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Columbia Center, Columbia, IL
62236, United States

Hours

Reviews

3.2
1,148 reviews
5 stars
320
4 stars
225
3 stars
229
2 stars
125
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unhelpful staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh.

Staff Attitude

There were numerous complaints about unfriendly or rude staff, contributing to a negative dining experience.
  • JB
    Josh Barna
    5 days ago
    1.0
    Inconsistent and has given me cold food three times now. I get better service and food from locations in the city that look 100% worse and have half the staff. Would not recommend using this location ever.
  • LH
    Lisa. M Hahne
    Jan 5, 2026
    1.0
    The Worker messed up my order and also the gentleman in front of me. Horribly
  • VF
    Victoria Friz
    Jan 2, 2026
    1.0
    i did curbside service yesterday and waited almost 30 minutes for my food to come out. it never came, so i left. but the app and curbside was working because someone else got their food brought out to them. idk why my order was ignored and i lost $. there were like 5 cars in line when i ordered then there was no one in the drive thru. then few other cars pulled up like 10 min after i ordered and got their food quickly then no one was in drive thru again. i guess they were ignoring my order and didn’t wanna bring it out. it showed in the app as confirmed. i understand if it was really busy, but it wasn’t. this is the second this has happened, ive lost like $20 in last couple months.
  • CJ
    Christopher James
    Dec 27, 2025
    1.0
    Every time I go to this location, the lobby is closed.You can't get inside , so it makes me wonder why
  • MW
    Missy Watson
    Dec 19, 2025
    3.0
    Staff doesn't know how to take orders

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 300 Columbia Center?

The McDonald's at 300 Columbia Center is open from 4:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.