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McDonald's

3.2
(1157 reviews)

Business Details

300 Columbia Center, Columbia, IL
62236, United States
(618) 281-4222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Columbia Center, Columbia, IL
62236, United States

Hours

Reviews

3.2
1,157 reviews
5 stars
322
4 stars
225
3 stars
229
2 stars
126
1 star
255

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported incorrect orders, missing items, and poorly assembled food.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and dining areas.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms.

Staff Attitude

Numerous customers noted unfriendly or rude staff interactions, contributing to a negative experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.
  • ME
    Michael E
    Feb 26, 2026
    1.0
    Once again, you stared me right in the face while handing me food in the drive through… and never checked to ensure my entire order was in the bag. I drove off because I didn’t have time to turn around and go in. You took $20 from me and now the food you did put in the bag is basically inedible because you could not look at an order, then put the things on the order in a brown paper bag. I’m going to just keep updating this review every time this happens with a score count of how many times your inexplicably $15/hr paid employees can’t read a list and ensure those items are then given to your paying customer. Times Order was correct: 5 Times You Couldn’t match words with items: 4
  • SB
    Shelli Bast
    Feb 22, 2026
    1.0
    Just deleted the app and I already feel better!! Im reclaiming my health and keeping my money..Glad I finally looked at the ingredients and what those words mean..Bread should NOT contain metal, ever!! L-cysteine, comes from human hair and duck feathers..Those arent even the worst ones!! None of those ingredients should be in food!! Its so much worse than I thought!! Also there is that the math doesn't add up, the amount of beef produced is far less than what is sold as "beef" by mcdonalds alone..Its only been a couple of weeks since I ate there but my stomach issues are almost miraculously gone!! Drink your own kool-aid!!
  • JN
    Johnny Nigh
    Feb 18, 2026
    1.0
    I ordered curbside from the app and their lazy employees didn't even come out. What is the point of having curbside? I have never experienced this at McDonalds before.
  • CC
    Carolena
    Feb 10, 2026
    1.0
    Three evenings ago, I ordered a quarter pounder meal. I found a tiny rubber band that is worn on braces in my food and in the bottom of my drink was a small black piece of dense plastic like something that broke off a piece of equipment. I think it's possible the employees did this. I'll never eat here again.
  • JJ
    John J
    Feb 1, 2026
    2.0
    Drive-Thru problem. Two lanes. Three cars had gone by on Lane two and I was now getting a response in lane one. Pulled up to the window, opened the window and I said that I had an app order but no one was answering the intercommon Lane one. She answered that she couldn't hear me because she had her earphone on. She looked frustrated and her response was frustrating. I responded again that I had an app order and wished that she had treated me with a little bit more respect. Her response was I'm sorry. Goodbye. I called the general number on the ticket and left a comment with my phone number and have not had a reply so I decided to write my comment on here. My advice, either go inside the establishment or go to a different McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 300 Columbia Center?

The McDonald's at 300 Columbia Center is open from 4:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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