McDonald's

3.2
1140 reviews
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Business Details

300 Columbia Center, Columbia, IL
62236, United States
(618) 281-4222
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Columbia Center, Columbia, IL
62236, United States

Hours

Reviews

3.2
1,140 reviews
5 stars
318
4 stars
224
3 stars
227
2 stars
125
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several instances of incorrect or missing items.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Staff were frequently noted as unfriendly or unhelpful, with several customers reporting rude interactions.

Inconsistency

The quality of service and food varied greatly, with some customers having positive experiences while many others reported significant issues.
  • JF
    jay fowler
    Nov 16, 2025
    4.0
    I ordered a mc chicken and large tea . I pulled away from the drive thru and pulled out a box from the bag.??? There was a single piece of chicken plain no bread just a patty. I was behind schedule and 1 other car in drive thru . They made it right but it took a few more minutes
  • AM
    Ashley Mason
    Nov 9, 2025
    1.0
    Do better not even 1am n saying already closed smdh wow umm,your a fast food restaurant drive thru is open til 1am it was 1230 n getting yelled at saying closed when pulling up to the drive thru at 1230 and you worker running across the parking lot saying closed when your not suppose to be because it's not even 1am is sad as hell do better , n all your reviews are sad it's fast food do better js .. smdh sad especially for a small town
  • BN
    Becky Nolan
    Nov 3, 2025
    4.0
    The chicken biscuits were hot and tasted fresh, the cashier was friendly. As good as it gets for mcdonalds
  • CH
    Cory Humphrey
    Oct 12, 2025
    2.0
    I ordered a meal and opened the burger when I got home to find more than just a few hairs in it. I took it back to the store where the manager was shocked and apologetic and gave me a new burger and fries, and then I opened the bag to inspect the food. The food looked clean, but the outside of the box had hair on it, and when showing that to the manager, he didn't really have a response. He just apologized and walked away.
  • LS
    Larry Sims
    Oct 10, 2025
    1.0
    Slowest service ever. Pitiful.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 300 Columbia Center?

The McDonald's at 300 Columbia Center is open from 4:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.