Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
505 reviews
5 stars
265
4 stars
84
3 stars
48
2 stars
23
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the fast and friendly service, though some reported inconsistent experiences and poor customer service.
Food Quality
While many enjoyed the food, including ice cream and burgers, there were complaints about cold food, incorrect orders, and declining quality.
Cleanliness
The restaurant was generally noted for being clean, contributing positively to the dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Order Accuracy
There were multiple reports of incorrect orders and items missing from orders, leading to frustration among customers.
- JKJ Koogler6 days ago5.0Great Dairy Queen always nice high school kids working there that are very respectful
- DLDuane LanghorstDec 4, 20255.0Fast and friendly service
- FCFrances CavalloNov 30, 20255.0Always clean! Helpful staff! Very caring and courteous staff!
- LBLandon BueltemannNov 20, 20251.0Never consistent with hours, closes at 8:45 when their site says 10. Worker comes to us as we walk in the doors and tells us we have to leave because they were just about to close the interior an hour early. Never had good customer service here.
- JCJennifer ConklinNov 14, 20251.0The last 4 times I have came to this location they have forgotten something. The first 3xs I caught it before I left. Tonight I was extremely tired and didn't check my bag. I called the store and was told unless I drove 15mins back to the store I was just out my money. So this must be how they really make their money by charging you and just never give it to you
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, grillburgers, chicken strip baskets, and ice cream cakes.
What are the Dairy Queen Grill & Chill's operating hours?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru for convenient food service.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children.
How can I place an order ahead of time at Dairy Queen Grill & Chill?
You can place an order online through their mobile ordering platform at https://www.dairyqueen.com/en-us/order/pickup/n/41786/.
Are there exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Columbia, IL?
It is located at 1001 S Main St, Columbia, IL 62236-2405, United States.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby places like Pizza Hut for pizza, Oerter Soccer Park for outdoor activities, and Main Street Hair & Nail Salon for beauty services.
Is there a way to find other ice cream or fast food options near Dairy Queen Grill & Chill?
Yes, another nearby ice cream shop and fast food restaurant is also named Dairy Queen, located close by.
What nearby services are available for health and wellness near Dairy Queen Grill & Chill?
Nearby health and wellness options include Nobbe Chiropractic Clinic, Columbia Physical Therapy, and Peachy Pilates studio.