Brand Certified

Dairy Queen Grill & Chill

3.8

(508 reviews)

Get Directions Order Call Website

Business Details

1001 S Main St, Columbia, IL

62236-2405, United States

(618) 281-1700

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

1001 S Main St, Columbia, IL

62236-2405, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

3.8

508 reviews

5 stars

267

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, polite, and providing fast service, although there were some complaints about inconsistency and rudeness from certain employees.

Food Quality

While many reviews highlighted the freshness and taste of the food, there were several reports of cold or improperly prepared items, leading to mixed experiences.

Cleanliness

The restaurant was generally noted for being clean, contributing positively to the dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to portion sizes and food quality.

II
It'sJustGoss
Feb 13, 2026
5.0
Good fast service.
JM
Jenny Melican
Jan 31, 2026
5.0
The staff was very pleasant, all looked happy to be there. Food was hot and fresh. Very impressed Columbia DQ!
AC
averi clifton
Jan 19, 2026
1.0
I ordered a single cheeseburger and a chicken strip basket. They had me park in front of the building to wait for my food. When it came out my cheeseburger was clearly fresh out of the microwave. Soggy bun, cheese melting everywhere and steaming hot, (not in a fresh way). I have been here a lot, but I will never be back again.
JK
J Koogler
Jan 7, 2026
5.0
Great Dairy Queen always nice high school kids working there that are very respectful
DL
Duane Langhorst
Dec 4, 2025
5.0
Fast and friendly service

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website

Syndication Network

Approved business data is pushed to 100+ publishers, including:

+100

Others