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Brand Certified

Burger King

3.6
(359 reviews)

Business Details

350 Columbia Center Dr, Columbia, IL
62236, United States
(618) 767-6086
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 350 Columbia Center Dr. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Columbia, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
350 Columbia Center Dr, Columbia, IL
62236, United States

Hours

Reviews

3.6
359 reviews
5 stars
153
4 stars
65
3 stars
48
2 stars
22
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of cold, old, or incorrect orders, but some customers enjoyed fresh and hot meals.

Cleanliness

The restaurant's cleanliness is noted positively by some, while others mention dirty conditions and poorly maintained restrooms.

Speed of Service

Many customers complain about slow service, particularly in the drive-thru, with long wait times reported.

Management Issues

Several reviews highlight poor management practices, including staff shortages and lack of training, leading to negative customer experiences.
  • JC
    Jordan Czerniejewski
    Feb 18, 2026
    1.0
    I hate reviewing fast food because you expect it to be the same every time but here we are. We are 1 of 2 cars in line. We are asked to pull into a spot after ordering. The soda is flat. They forgot the sauce. They forgot ONE OF OUR FRIES. But don’t worry, they upsold us cookies and didn’t forget those. Waste of our money..just go to the McDonald’s next door.
  • JP
    Joshua Patterson
    Feb 18, 2026
    5.0
    Columbia IL location was busier than usual tonight. Had to wait to dine in a short period of time but the manager was taking charge and on top of things.
  • PG
    Parking Guy
    Jan 18, 2026
    5.0
    I went for breakfast because I had to give my 60+ year old father a ride to HIS COURT APPEARANCE.... wish that was a joke
  • GC
    greg cueto
    Jan 2, 2026
    1.0
    Failed to get a single burger correct out of 4 sandwiches. Gave regular coke instead of diet.
  • SS
    Spencer
    Dec 26, 2025
    1.0
    There was a drugged girl and she did not listen and I said a meal as In a food and a drink no drink and everything is a mess the floors the trash cans overflowing

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

This information is certified by Burger King and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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