Burger King

3.6
354 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 350 Columbia Center Dr. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Columbia, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
350 Columbia Center Dr, Columbia, IL
62236, United States

Hours

Reviews

3.6
354 reviews
5 stars
150
4 stars
64
3 stars
48
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The restaurant was generally reported as clean, but some customers noted issues with restroom cleanliness.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.

Management Issues

Several reviews highlighted poor management practices, including staff shortages and lack of responsiveness to customer complaints.
  • GC
    greg cueto
    Jan 2, 2026
    1.0
    Failed to get a single burger correct out of 4 sandwiches. Gave regular coke instead of diet.
  • SS
    Spencer
    Dec 26, 2025
    1.0
    There was a drugged girl and she did not listen and I said a meal as In a food and a drink no drink and everything is a mess the floors the trash cans overflowing
  • DC
    Dave Costello
    Dec 5, 2025
    1.0
    Usually great went there tonight took along time witch I was fine with cause o thought I was getting fresh food but got cold fries and barely any paid 18$ for a large meal and got like 6 fries
  • JV
    Joseph Du Vall
    Dec 4, 2025
    4.0
    It's Arby's, you know what you're getting. Good customer service but a little slow.
  • KK
    Kranky K9
    Nov 23, 2025
    5.0
    Absolutely love their whopper sandwich. It's always fresh every time I visit. The restaurant is always clean and welcoming as well. -Casey Phillips

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator