Service Issues
Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.
Food Quality
Inconsistent food quality was noted, with complaints about cold, soggy, or improperly prepared items.
Equipment Problems
Many reviews mentioned malfunctioning ordering kiosks and broken credit card readers, causing further delays.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.
Overall Experience
While some customers enjoyed their meals and service, many expressed dissatisfaction and indicated they would not return.