Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 608 N Bluff Rd in Collinsville, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked or stale pizza, and dissatisfaction with the buffet offerings.
Delivery Issues
Several reviews mentioned problems with delivery, including late arrivals, wrong orders, and lack of communication from staff.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff, good food quality on certain occasions, and the return of the lunch buffet.
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Anthony Denap
Jan 2, 2026
1.0
Had buffet today at Collinsville Pizza Hut and was served cold pizza we waited 40 minutes for some fresh pizza and left when we watched people come in and had to eat pizza that has been sitting for at least an hour. Do not recommend this place to anyone
NM
Nameless Man
Dec 31, 2025
5.0
Great group of people working on new years eve. Even with door dash making a mistake pizza hut took care of us quickly.
BS
Bud Strahl
Dec 9, 2025
4.0
Had the buffet lots if different options
DD
David
Dec 5, 2025
1.0
Will never order from this location ever again I had multiple items missing when delivered and when I called nobody would help me to the point the manager told the worker to just put me on hold and let me be the items missing was for the kids this is by far the worst experience I’ve ever had
RK
regina koelker
Nov 24, 2025
1.0
The time is now 12:58pm and the day of Nov. 24th 2025. My daughter wanted pizza so we came to Pizza Hut for the lunch buffet. I asked if there was any fresh pizza coming up and I was told no. I asked did I have to eat this hard pizza and she said that it’s always the same excuse. I never come in to eat, I order pizzas to go and I’m so upset right now that she would blame me for wanting fresh pizza. I paid $22.60 I should be able to get fresh not hard crust. I will never dine in here again. I’m so pissed I could cry! I took pictures of the pizza just so you could see it’s not fresh at all and I was not trying to make a scene I just wanted fresh pizza since I paid $22.60 I only took 2 bites off one pizza and one bite off the other, that’s not $22 worth of nothing!