Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,075 reviews
5 stars
717
4 stars
462
3 stars
424
2 stars
181
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful interactions.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received old or incorrectly prepared items.
Cleanliness
The restaurant is generally reported as clean, but there are occasional mentions of dirty floors and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
Service speed varies widely, with some customers experiencing quick service while others faced long wait times.
- KMKe Manning1 day ago1.0Absolutely awful. Whoever was working the drive through on 11/23 at 5:30 is awful at their job. rushing me and didn’t even let me finish ordering and when I said I had more food to add to the order they told me I had to pull forward and order at the window now. The line was out the parking lot because you guys have no idea wth you’re doing. So no I was not gonna wait to get to the window FINISH ordering my food since I was so rudely cut off and then wait for you guys to end up messing the whole order up anyways because it’s common at this location. Get your crap together this location is losing its value with the workers you currently have there.
- TFTomica FortnerNov 11, 20255.0The workers are very friendly and food was fresh 98% of the time I've visited
- FMFosta MikeNov 9, 20255.0Only MC Donald's I know that there food is good. Hopefully it stays that way.
- TWTammy WeaverNov 5, 20255.0Food was excellent and service was good
- STShannon TesterOct 31, 20255.0It’s usually been a long, exhausting day at Barnes Hospital, but this McDonald’s crew never fails to bring a little sunshine. They have absolutely no clue what kind of day we’ve had — yet they always greet us with smiles, kindness, and get our order just right every time. Truly a great group of people working here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Collinsville, IL?
McDonald's in Collinsville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
Drive-thru is open daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in Collinsville?
Delivery service is available from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What services does this McDonald's location offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's online or through an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available for iOS and Android.
What payment options are accepted at McDonald's in Collinsville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service for customer convenience.
What other dining options are nearby McDonald's on Ramada Blvd?
Nearby restaurants include Denny's diners, Panera Bread café, St. Louis Bread Co., and Waffle House, offering a variety of breakfast, café, and diner experiences.
Are there accommodations close to McDonald's at 520 Ramada Blvd?
Yes, Americas Best Value Inn Collinsville St Louis and Motel 6 are nearby, convenient for travelers planning to stay in the area.
What other services are available near McDonald's that customers might find useful?
Nearby services include The Bank of Edwardsville for financial needs, Walgreens pharmacy, FedEx freight service, and various retail stores like AT&T and Cricket Wireless.