Brand Certified
McDonald's
3.4(1118 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
503 Belt Line Rd, Collinsville, IL
62234, United States
Certified by McDonald's • Mar 01, 2026
(618) 345-7773
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,118 reviews
5 stars
374
4 stars
234
3 stars
215
2 stars
93
1 star
202
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Food Quality
Several reviews highlighted concerns about food being cold, old, or poorly prepared, with some customers experiencing food poisoning.
Staff Attitude
Feedback indicated that staff were often rude or unprofessional, with some customers feeling disrespected during their interactions.
Cleanliness
A few customers noted that the location was clean and well-maintained, contrasting with other experiences.
- CCColinFeb 16, 20262.0Did not get item I paid for. Triple cheese plain. Also the chicken nuggets where chewy like rubber. Not the normal McDonald's experience and wish I went somewhere else
- GOGavino OsegueraFeb 13, 20261.0I’m here to leave a bad review because your employees are very rude and disrespectful. I ordered one thing and I was late to school cause it took you guys 20 minutes to give me my one thing. there was five employees just there doing absolutely nothing even one of them was on their phone. And by the time I got my food it was cold.
- LPLucas PatrickFeb 2, 20261.0I came through for a simple order of a basket of fries and two Mc doubles couldn’t even complete that simple task. Forgot my McDouble so I had to travel across town to come get it.im very upset .
- JWjalen Wilkerson-DunbarJan 24, 20265.0Very clean didn’t even smell like a McDonald’s when I came in here at all and the lady was very nice and have my delivery ready to go just had to give yall a lil shout out
- MKMorgan KeysJan 18, 20261.0So I ordered a chicken nugget happy meal with a Sprite and then a large Diet Coke for myself. I got to the window and they only had the large Diet Coke and said they didn’t hear the small sprite and I said OK well can I get one for my daughter to go with her meal? They said yeah it’ll be three dollars I said for the tiniest sprite that you have. I don’t know what’s wrong with these people you’re the one that messed up my order and then you wanna charge me triple the price of what a tiny Sprite should be.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 503 Belt Line Rd, Collinsville, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
During what hours is delivery service available?
Delivery is available daily from 7:00 AM to 10:00 PM, with extended delivery until 11:00 PM on Fridays and Saturdays, and until 8:00 PM on Wednesdays.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery or pickup from this location?
You can order using the McDonald's App, available on Apple App Store and Google Play Store, or online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby places I can visit before or after dining at McDonald's at 503 Belt Line Rd?
Yes, nearby attractions include the Collinsville Toastmasters community service center and the Planet Overstock furniture store, great for community engagement and shopping.
Is there a health care facility close to this McDonald's location?
Health Care Physicians and Memorial Medical Group are near McDonald's, convenient if you have medical appointments before or after dining here.
What other nearby food options are available around McDonald's on Belt Line Road?
Nearby food options include China Lin, Papa John's Pizza, and Jimmy John's sandwich shop, providing diverse dining choices close by.
Does the McDonald's at 503 Belt Line Rd offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and McDelivery services for convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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