Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,094 reviews
5 stars
366
4 stars
233
3 stars
211
2 stars
92
1 star
192
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some receiving cold or stale items, while others praised the freshness of their meals.
Service Speed
Many reviews highlighted long wait times, especially during peak hours, with some customers experiencing delays in receiving their orders.
Customer Service
Mixed feedback on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled as expected.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with some customers noting dirty tables and unsanitary conditions.
- CJCaptain Jack5 days ago2.0Super slow - supposed to be fast food. Shouldn’t be waiting more than 20 min to order in the drive thru. Spent a total of 30 min from entering the drive thru to getting food. Food did end up being good though
- RHRevilo HeavenNov 13, 20251.0The workers and managers are very rude and slow. It took this mcdonalds 30 min for a 6 piece nugget and a sweet tea. Don't come to this location horrible service.
- PPPeter ParkerNov 4, 20251.0It sucks, they don't care, they worst employees. It is 10.10pm, there is no drive thru customers, they are just walking and not doing anything. I have waited 20mins straight for this dumb guys.
- BLBarb LeezyOct 12, 20255.0It's McDonald's
- KHKyle HinterserSep 29, 20251.0I ordered this for breakfast this morning. I had nothing to eat the rest of the day. By the mid-afternoon I was feeling nauseous, and by the evening I was getting sick.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 503 Belt Line Rd, Collinsville, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
During what hours is delivery service available?
Delivery is available daily from 7:00 AM to 10:00 PM, with extended delivery until 11:00 PM on Fridays and Saturdays, and until 8:00 PM on Wednesdays.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery or pickup from this location?
You can order using the McDonald's App, available on Apple App Store and Google Play Store, or online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby places I can visit before or after dining at McDonald's at 503 Belt Line Rd?
Yes, nearby attractions include the Collinsville Toastmasters community service center and the Planet Overstock furniture store, great for community engagement and shopping.
Is there a health care facility close to this McDonald's location?
Health Care Physicians and Memorial Medical Group are near McDonald's, convenient if you have medical appointments before or after dining here.
What other nearby food options are available around McDonald's on Belt Line Road?
Nearby food options include China Lin, Papa John's Pizza, and Jimmy John's sandwich shop, providing diverse dining choices close by.
Does the McDonald's at 503 Belt Line Rd offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and McDelivery services for convenience.