Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,106 reviews
5 stars
369
4 stars
233
3 stars
214
2 stars
92
1 star
198
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers consistently mentioned long wait times in both drive-thru and in-store, often exceeding acceptable limits for fast food.
Food Quality
Several reviews highlighted concerns about food being served cold, old, or improperly prepared, impacting overall satisfaction.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of professionalism.
Cleanliness
There were complaints about cleanliness in the dining area and concerns about food safety practices among staff.
- EOEric O'DonnellJan 4, 20263.0The food seems just ok anymore.
- NSNikki SwisherJan 1, 20261.0Didn’t get what I ordered all the ingredients were not in the drink
- KKKanruzoDec 21, 20251.0Would not recommend, too many times they’ve messed up my order and I just got delivered again the wrong order. I asked for no cheese on it and the burger looked very nasty and old like it wasn’t prepared right. Needs to be inspected and managed more better because this place definitely isn’t running right and they need to get it together. Don’t recommend to anyone and definitely not getting food from here again.
- TMTia MinterDec 21, 20251.0I didn’t even wanna give you guys one star I ordered it online and the packaging was disgusting it was messy the patty wasn’t even in the buns they had cheese on it after I put no cheese so they can’t read I didn’t enjoy eating this at all I had to scrap the cheese off but I did still eat it because I spent like 15 on that messed up little burger and I won’t waste it I’m never ordering from this place everrrrr again
- ASAmanda StoneDec 6, 20251.0I waited in drive through for 10 minutes and the line never once moved so I went inside i placed my own order and than sat down to wait. I was waiting for 45 minutes or more before I walked out. They dont have enough employees working and their for they should not be open
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 503 Belt Line Rd, Collinsville, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
During what hours is delivery service available?
Delivery is available daily from 7:00 AM to 10:00 PM, with extended delivery until 11:00 PM on Fridays and Saturdays, and until 8:00 PM on Wednesdays.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery or pickup from this location?
You can order using the McDonald's App, available on Apple App Store and Google Play Store, or online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby places I can visit before or after dining at McDonald's at 503 Belt Line Rd?
Yes, nearby attractions include the Collinsville Toastmasters community service center and the Planet Overstock furniture store, great for community engagement and shopping.
Is there a health care facility close to this McDonald's location?
Health Care Physicians and Memorial Medical Group are near McDonald's, convenient if you have medical appointments before or after dining here.
What other nearby food options are available around McDonald's on Belt Line Road?
Nearby food options include China Lin, Papa John's Pizza, and Jimmy John's sandwich shop, providing diverse dining choices close by.
Does the McDonald's at 503 Belt Line Rd offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and McDelivery services for convenience.