Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Collinsville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 608 Vandalia Street .
Numerous customers reported long wait times for orders, with some experiencing delays of over two hours and poor communication from staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect pizzas, leading to customer frustration.
Food Quality
Several customers complained about food being cold, overcooked, or lacking in quality, with some expressing disappointment in the overall taste.
Staff Behavior
There were multiple mentions of rude or unprofessional behavior from staff, including managers, which negatively impacted customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific employees, indicating that experiences can vary.
RN
Richard Nahm
Jan 2, 2026
4.0
They took my order over the phone which the other one we usually use has quit talking orders except on line. So I like this one for doing that. Food was hot and good also.
CC
Chasity Crane
Dec 7, 2025
1.0
I placed an order for bread bites. I selected drive thru pickup.
I waited outside the drive thru window for a long period of time. I had my toddler in the car and I didn’t want to get him out of the car so he wouldn’t get upset.
The drive thru window was open and I yelled out hello more than once. An employee saw me through the window while throwing a box towards the door. He did not help me. I continued to wait. I got upset and had to drive all the way around to the parking lot to go inside.
As soon as I got inside the guy that I seen was at the drive thru window helping a customer as soon as they pulled up.
That customer may have spent more money than I did and that’s why they were valued more I assume. I will not be going back. Why have a drive thru window if nobody is at it? I couldnt 4 employees in that small store. Surely someone knew I was at the window!!!!
JJ
Jeff J
Dec 2, 2025
3.0
Topping were very sparse. Must have been trying to save money for the store
MM
MommaSparks
Nov 30, 2025
1.0
Food came cold after them leaving over 30 minutes before I got my food and my food not being in a warm bag. The when calling I get told yes we can replace it but it will be another 30 minutes so in total would have been waiting 2 hours for food. They have gone extremely downhill and are not worth the money over all the pizza places around.
SS
Shelbs
Nov 4, 2025
1.0
THEY DONT WEAR GLOVES NEED I SAY MORE. 🤢🤮🤮 also it's been burnt the last two times. I never paid attention because I go through the drive through but while I waited for 10 min behind another car with an online order that was ready when I got there for my online order I noticed them making the brownie cookies with out gloves so I asked the girl who just walked in for her shift and she said no and I said disgusting and she said she agreed. Ew.