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Domino's Pizza

3.5
(396 reviews)

Business Details

608 Vandalia Street, Collinsville, IL
62234, United States
(618) 345-8825
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Collinsville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 608 Vandalia Street .

Location

Domino's Pizza
608 Vandalia Street, Collinsville, IL
62234, United States

Hours

Reviews

3.5
396 reviews
5 stars
183
4 stars
57
3 stars
30
2 stars
26
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, with some experiencing delays of over two hours and poor communication from staff.

Food Quality

Several reviews mentioned issues with food quality, including cold, burnt, or incorrectly made pizzas, as well as sparse toppings.

Customer Service

Feedback highlighted rude or unhelpful staff, particularly from management, leading to negative customer experiences.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, or items not being prepared as requested.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • DS
    daniel sprehe
    Feb 22, 2026
    1.0
    Go anywhere but here. They are constantly understaffed (or that at least is their excuse). Last time I went there I waited at the pickup window for 15 minutes despite the first person that came to the window telling me it would be 1-2 minutes. The first person left and no one else ever came to the window to check. Tonight I went there 30 minutes after ordering (pickup time was 15-25 minutes). I sat at the window over 5 minutes with no one coming to help and when someone did finally come they said they were still prepping my food, after 35 minutes it still wasn’t even prepped. Go somewhere else where you know your food will be fixed and ready when you get there. There is no consistency here.
  • MM
    MonetizewithTiffani
    Feb 8, 2026
    5.0
    Wonderful delivery of Hot food, and Amazing Customer Service
  • RN
    Richard Nahm
    Jan 2, 2026
    4.0
    They took my order over the phone which the other one we usually use has quit talking orders except on line. So I like this one for doing that. Food was hot and good also.
  • CC
    Chasity Crane
    Dec 7, 2025
    1.0
    I placed an order for bread bites. I selected drive thru pickup. I waited outside the drive thru window for a long period of time. I had my toddler in the car and I didn’t want to get him out of the car so he wouldn’t get upset. The drive thru window was open and I yelled out hello more than once. An employee saw me through the window while throwing a box towards the door. He did not help me. I continued to wait. I got upset and had to drive all the way around to the parking lot to go inside. As soon as I got inside the guy that I seen was at the drive thru window helping a customer as soon as they pulled up. That customer may have spent more money than I did and that’s why they were valued more I assume. I will not be going back. Why have a drive thru window if nobody is at it? I couldnt 4 employees in that small store. Surely someone knew I was at the window!!!!
  • MM
    MommaSparks
    Nov 30, 2025
    1.0
    Food came cold after them leaving over 30 minutes before I got my food and my food not being in a warm bag. The when calling I get told yes we can replace it but it will be another 30 minutes so in total would have been waiting 2 hours for food. They have gone extremely downhill and are not worth the money over all the pizza places around.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Collinsville?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Collinsville?

Domino's is open daily from 10:30 AM. Monday to Thursday and Sunday hours end at midnight; Friday and Saturday close at 1:00 AM.

Brand Certified Facts from Domino's Pizza

This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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