Brand Certified
Dairy Queen Grill & Chill
4.0(578 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1 Collinsport Dr, Collinsville, IL
62234-6104, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(618) 345-3633
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
1 Collinsport Dr, Collinsville, IL
62234-6104, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
578 reviews
5 stars
286
4 stars
134
3 stars
82
2 stars
24
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including incorrect orders, long wait times, and unprofessional behavior from staff.
Product Quality
Customers expressed dissatisfaction with the quality of food, particularly with melted ice cream, cold fries, and incorrect or missing items.
Staff Performance
While some reviews praised friendly and helpful staff, others noted a lack of professionalism and attention to detail.
Pricing Concerns
Several customers mentioned that prices are high relative to the quality and quantity of food received.
Cleanliness
Some reviews highlighted cleanliness in the dining area, while others reported unsanitary conditions.
- JRJustin RugerFeb 25, 20261.0The employees at this store are so narcissistic.
- TTTim ThompsonJan 27, 20264.0Super young team. Very loud and unaware of their surroundings. Definitely a teen kinda vibe.
- GKGina KJan 20, 20261.0Bought an ice cream cake for pickup for my 2 year old niece's birthday. Went to pick it up at the scheduled time and was told that they just didn't make it and I could pick out another ice cream cake from the display if I wanted. No offer to make things right. Grabbed one of the only other cakes available, but my niece was disappointed. Will not order from them again
- JRjan reppNov 11, 20255.0Yummy ice cream
- JMJ mitchellOct 10, 20251.0They have gone up in the prices giving you less product. Cook at home
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food does Dairy Queen Grill & Chill in Collinsville offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the regular operating hours of Dairy Queen Grill & Chill?
They are open daily from 10:30 AM to 10:00 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
They are closed on November 27, 2025, and December 25, 2025, and open from 11:00 AM to 4:00 PM on December 24, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, and welcomes families and children.
Does Dairy Queen Grill & Chill provide outdoor seating and WiFi?
Yes, they have outdoor seating and offer free WiFi for customers.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can place pickup orders online at their official website order page.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill in Collinsville?
Nearby options include Applebee's Grill + Bar, Pizza Hut, Popeyes® Louisiana Kitchen, Jimmy John's, Burger King, Steak 'n Shake, Ruby Tuesday, and Bandana's BBQ.
Are there places to get fuel or convenience items near Dairy Queen Grill & Chill?
Yes, nearby you can find MotoMart, which is a gas station, convenience store, and grocery store, as well as Blue Rhino Propane Exchange for propane services.
What medical or dental services are located near Dairy Queen Grill & Chill?
Nearby medical services include Ronald Zambaldi DMD, Liesen Family Dental, Creating Smiles Cosmetic and Family Dentistry, Collinsville Chiropractor, Gateway Medical Group, SSM Health Physical Therapy, Collinsville Physical Therapy & Wellness, Melissa Kalaher family practice, and Heartland Pediatrics.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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