Wendy's

3.4
333 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3310 S Cicero Ave, Cicero, IL
60804, United States

Hours

Reviews

3.4
333 reviews
5 stars
141
4 stars
51
3 stars
32
2 stars
20
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including undercooked items, missing ingredients, and stale food.

Cleanliness

While some customers praised the cleanliness of the location, others reported filthy conditions, raising concerns about overall hygiene.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Management Issues

Several reviews pointed to management as a source of problems, citing unprofessional behavior and poor handling of customer complaints.
  • JJ
    JLJ
    Dec 23, 2025
    3.0
    Employees need to work on acknowledging customers. They simply stare at you/ignore you while you wait at the cash register, waiting to place an order.
  • KM
    Kitty Marquez
    Dec 9, 2025
    3.0
    I ordered Chilli Cheese Fries. They gave me "lots" of old dried out fries with very little chilli and just a little bit of cheese.
  • PS
    Patry Sterling
    Nov 11, 2025
    1.0
    Worst Wendy's I ever had in my life! Disgustingly dry burger. I assume it was microwaved more than once, or maybe too long. It didn't taste or smell like a Wendy's burger. Not only was the burger dry as the desert, the entire sandwich was dry. I don't think there was any sauce on it. If there was, it was it was a tiny dab. There was one onion slice on it. I don't understand why it was so bad. Just horrible. I tossed it. Couldn't eat it.
  • SS
    Sobeida Santiago
    Nov 3, 2025
    5.0
    This store is always very clean! Mia is the nicest person I’ve ever dealt with at this location. Thank you for your kindness and patience
  • MJ
    Mike James
    Nov 2, 2025
    1.0
    Didn't get my 8 dollar spicy chicken sandwich or anything in the side for my chili. And apparently the phones don't work or employees haven't been trained on how to use them. Love Wendy's I'm the guy who orders lg chili w 10 packs of crackers. 10pm sat nov 1.

Frequently Asked Questions About Wendy's

Is 3310 S Cicero Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 3310 S Cicero Ave, Cicero, IL?

The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.