Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,906 reviews
5 stars
744
4 stars
367
3 stars
234
2 stars
128
1 star
433
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, soggy, or improperly cooked items.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, particularly with mobile orders.
Staff Attitude
Several customers highlighted unprofessional behavior from staff, including dismissive attitudes and lack of communication.
Cleanliness
The dining area and bathrooms were often described as dirty or poorly maintained.
- TFTenoch FabelaNov 16, 20251.0Horrible, avoid this location.
- ADAnthony DukesOct 23, 20251.0It has been 10 years of not coming to this Wendy's. I live straight down the street . Would you believe after 10 years the service and food is still horrible. Wendy's this is absolutely pathetic. I came by to see if anything has chaged. The whole staff needs to be replaced . Horrible. Don't come here customers. I told you.
- GGGOct 19, 20253.0You would think with the little effort of customer service the employees have left after getting the robot prompter who takes your order there'd be better service. The young employees who work there barely talk to mention your total, your change in return or when handing you the food. It happens EVERY. TIME. Managers train your employees better and be the example. Fr. Fr. 💯 Only go here if you're near the area.
- JGJoseph GarabaldiOct 13, 20254.0They have a new new array of staff members that are actually fairly quicker and attention to detail. In the past the service was atrocious, but now it's much better and they're very friendly too
- RDRosalia DOct 1, 20253.0Food was bleh. Went to go use the bathroom and one of the employees informed me she had to let me in. However, I'm a transgender woman who outwardly presents obviously feminine and yet she just HAD to open up the MEN'S bathroom. Never wanna come here again, and I will actively warn others not to give this place any of their time or money. Do better. Update: the manager was sympathetic and said she'll tell her crew to look out more in the future. Much appreciated!
Frequently Asked Questions About Wendy's
Is West Cermak Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cicero, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cicero, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 863-3606.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Cermak Wendy’s serve breakfast?
Yes, this Wendy’s location in Cicero, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 5147 W Cermak?
The drive-thru is open daily from 6:00 AM to 3:00 AM.
Is the Wendy's at 5147 W Cermak in Cicero, IL currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on W Cermak?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location provide delivery and takeout services?
Yes, both delivery and takeout are available at this Wendy's.
How can I contact the Wendy's at 5147 W Cermak for feedback or questions?
You can call the location directly at (708) 863-3606, use their Live Chat on the Contact page, or call 888-624-8140 for Customer Care.
Are there any nearby public transportation options to reach Wendy's on 5147 W Cermak?
Yes, Laramie station on the CTA Blue Line is nearby, making it convenient to visit Wendy's using public transit.
What nearby places can I visit before or after dining at Wendy's on W Cermak?
Nearby attractions include Suzie's Gaming Cafe for smoothies and gaming, and Lopez Music Center LLC for musical instruments and entertainment.
Are there any nearby stores for shopping around Wendy's in Cicero, IL?
Yes, Dollar Buster, a discount and home goods store, is close by for your shopping needs.
Can I order Wendy's online for pickup or delivery?
Yes, you can order online through Wendy's app or at order.wendys.com for delivery or pickup.