Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,911 reviews
5 stars
746
4 stars
366
3 stars
235
2 stars
128
1 star
436
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unprofessional staff, and poor customer service experiences.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, soggy, or improperly prepared items.
Management Concerns
Customers expressed frustration with management's lack of response to complaints and overall poor management practices.
Drive-Thru Experience
The drive-thru process was criticized for being confusing and inefficient, with customers often asked to pull over and wait.
- EBEstefany Bermudez1 day ago5.0I love this Wendy’s so much they’re always fast and have everything fresh! I feel so happy living down the street from this Wendy’s my go to place!
- PBPETRA BARRIOS4 days ago3.0La comida de wendys esta bien fea y fria a veces las papas no saben a nada y la hamburgesa esta como dura y seca no me gusto nada yo no vuelvo a ir ahi
- MMMarioDec 26, 20251.0Lady in drive thru constantly asks me to back up behind red post. I don’t trust it and like to see what’s going on when my food is being prepared
- CTCassandra TelloDec 13, 20251.0When I entered the establishment the place seemed nice and organized, then I stood by the cashier ready for them to take my order...I waited a long time while employees just passed by without saying anything. I ended up ordering at the kiosk, went to get my drink where it smelled bad and everything was flat on both machines. Not coming here again.
- MSmarcus smithDec 9, 20251.0Waited 15 minutes to get the wrong food and then they didn't even wanna give me my full refund .
Frequently Asked Questions About Wendy's
Is West Cermak Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 5147 W Cermak?
The drive-thru is open daily from 6:00 AM to 3:00 AM.
Is the Wendy's at 5147 W Cermak in Cicero, IL currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on W Cermak?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location provide delivery and takeout services?
Yes, both delivery and takeout are available at this Wendy's.
How can I contact the Wendy's at 5147 W Cermak for feedback or questions?
You can call the location directly at (708) 863-3606, use their Live Chat on the Contact page, or call 888-624-8140 for Customer Care.
Are there any nearby public transportation options to reach Wendy's on 5147 W Cermak?
Yes, Laramie station on the CTA Blue Line is nearby, making it convenient to visit Wendy's using public transit.
What nearby places can I visit before or after dining at Wendy's on W Cermak?
Nearby attractions include Suzie's Gaming Cafe for smoothies and gaming, and Lopez Music Center LLC for musical instruments and entertainment.
Are there any nearby stores for shopping around Wendy's in Cicero, IL?
Yes, Dollar Buster, a discount and home goods store, is close by for your shopping needs.
Can I order Wendy's online for pickup or delivery?
Yes, you can order online through Wendy's app or at order.wendys.com for delivery or pickup.