Brand Certified
McDonald's
3.5(1923 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2827 S Cicero, Cicero, IL
60804, United States
Certified by McDonald's • Feb 22, 2026
(708) 863-6227
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,923 reviews
5 stars
784
4 stars
347
3 stars
254
2 stars
111
1 star
427
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.
Management Issues
Customers frequently criticized management for inadequate staffing, poor training, and lack of oversight, leading to a chaotic dining experience.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unkempt dining areas.
Drive-Thru Experience
While some customers had positive experiences with the drive-thru, many others reported long waits and incorrect orders.
- CTCarlos torres3 days ago1.0lady didn’t give me a refill on a drink even though i had a coupon/ points no wonder place is empty go to chic fil a down the street better staff better food and free unlimited drinks.
- DTDemarcus TownsendFeb 12, 20265.0Let’s first start off by saying they got my order 100% correct, even down to having the sauces in the bag. I ran into the restrooms and noticed that they were cleaned, especially in comparison to their competitors. At the drive-through window, I appreciate their service in full. This is one of the better McDonald’s that I have been to in a while.
- JPJ PFeb 6, 20261.0If you need extra sauces, avoid this place!
- GGGlobalFeb 4, 20261.0Came through the drive-through… Both girls in the drive-through was absolutely unprofessional. The girl who is handing out food on February 4th..around 4pm…is rude… get her out of the window seriously
- SSSathyaJan 22, 20261.0The service was terrible. Might be one of the worst McDonald's locations I've ever been to. We stood at the register for 5-7 minutes with no one coming to check on us. It took more than 10-15 minutes for our order to be made, and an additional 5 minutes for the hot chocolate to be made. There weren't many customers, so I dont understand why it would take that long when other locations would be much faster. The employees were also rude when we spoke to them at the register. I saw a sign in the food prep area reminding the employees to put 1 ketchup per 1 fry in the bag. We got 1 med fry and 1 large fry with no ketchup. The employees were laughing and listening to music in the back instead of paying attention to the sign. We ended up sitting at a booth with a broken chair and unclean table. Not coming back to this specific location. I rarely write reviews but this place just really sucked. The burgers were cold but the fries were hot.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Cicero, IL?
McDonald's in Cicero, IL operates 24 hours a day, 7 days a week.
Does this McDonald’s location offer delivery services?
Yes, delivery is available with options including curbside pickup, same-day delivery, and no-contact delivery.
Can I order food from McDonald's Cicero through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What types of payment does McDonald's in Cicero accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Cicero have a drive-thru service?
Yes, this McDonald's location features a drive-thru for convenient ordering and pickup.
Where is McDonald's Cicero located?
McDonald's is located at 2827 S Cicero, Cicero, IL 60804, USA.
Are there any nearby fast food restaurants other than McDonald's?
Yes, nearby fast food restaurants include KFC, Sonic Drive-In, Burger King, and Little Caesars Pizza.
What nearby places can I visit after dining at McDonald's Cicero?
You can visit nearby places such as The Home Depot for home improvement needs or Target Cicero for shopping.
Is there public transit or services nearby that can help me get to McDonald's Cicero?
Nearby services include the Cicero AT&T retail store and T-Mobile mobile phone store, which might assist with local information; however, for public transit, please check local transit options.
Does McDonald's Cicero offer any rewards or promotions?
Yes, you can earn points for free food through the MyMcDonald’s Rewards program available online.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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