McDonald's

3.5
1895 reviews
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Business Details

2827 S Cicero, Cicero, IL
60804, United States
(708) 863-6227
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2827 S Cicero, Cicero, IL
60804, United States

Hours

Reviews

3.5
1,895 reviews
5 stars
775
4 stars
342
3 stars
252
2 stars
111
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude employees, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold or stale food, with complaints about incorrect orders and unsatisfactory meal preparation.

Management Concerns

Customers expressed dissatisfaction with management's handling of staff and customer service, citing a lack of support for employees and poor customer interactions.

Mixed Experiences

While some customers praised quick service and friendly staff, these positive experiences were overshadowed by frequent complaints about overall service and food quality.
  • WF
    Wt F
    Nov 16, 2025
    1.0
    This is what I got for number 10 in their menu. Took long to get my food and bad service there too. Stay away from this McDonald’s.
  • PP
    Pedro Pioquinto
    Nov 1, 2025
    1.0
    We ate the food but when we ordered more they said they didn't have the food. My daughter's and I didn't have the time to wait another 30 minutes just for a 5 dollar meal. It's was only 4 items but they couldn't get our order. Worst restaurant ever.
  • AG
    Artina Leatrice Graves
    Oct 28, 2025
    3.0
    The cashiers ignored me for a few minutes until the manager came up to me.
  • GB
    Gladis Bridges
    Oct 10, 2025
    1.0
    A mistake to go here, I don't eat McD---
  • RS
    ronissia Smith
    Sep 27, 2025
    1.0
    I went into this Mcdonald's today. I stated I wanted my burger made a certain way, the sandwich maker somehow managed to screw it up. I came in the inside to have my problem corrected( mind you I was very calm) The waiter begins to be rude & states I have to pay for pickles because there wasn’t a ticket on the sandwich specifying how the burger should be made. I don’t see why i should have to pay when these guys were the one who screwed up the order in the first place. I then go into my bag to make sure all the food was correct…the fries were called. I asked for a new set. The manger takes the fries & burger returns back 10 seconds later with another lousy meal! cold fries, one pickle on the burger, and a dap of mayo & mustard. I waited in the drive through for 10 minutes, the restaurant was super busy! There’s no way in hell the food shouldn’t have been fresh & made correctly.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Cicero, IL?

McDonald's in Cicero, IL operates 24 hours a day, 7 days a week.

Does this McDonald’s location offer delivery services?

Yes, delivery is available with options including curbside pickup, same-day delivery, and no-contact delivery.