Jimmy John's

Reviews

• CW

  Chynna Williamson

  Nov 15, 2025
  2.0
  First time at JJ and I have to say the food was delicious! But the staff at this location were very rude. Girl with the glasses at the counter taking our order was rolling her eyes and acting like we were wasting her time. I would come back to JJ but not at this location.
• GG

  GXLDFI3H

  Nov 5, 2025
  1.0
  Ordered online for pickup on my lunch break. Got there and the sandwich was not ready. When I finally received the sandwich and got back to work, all I received was bread and vegetables with no meat. Very confused how that is the case considering the order was placed online. I immediately call the store to tell them and I asked the person that answered if they needed my name and order number and he said no and said that he would issue a refund. Now how he would know which order was mine already told me that I would not get my money back and to this day I am still waiting. I will never purchase again as this is the second time I had this issue.
• NS

  Noodie Shehadeh

  Oct 20, 2025
  1.0
  If I could give them 0 stars I would. They are very unprofessional. I asked them a simple question and the manager came out from the back and said “we aren’t dealing with this we’re just here to make sandwiches” so freaking rude. Didn’t even know the customer service number. You guys suck $2 extra to toast my sandwich then you took roast beef off my sandwich and didn’t replace the meat with turkey when I’m allergic to roast beef and you said it’s an up charge. You guys are going to end up in a law suit. Figure it out asap
• ES

  Enrique Sanchez

  Aug 18, 2025
  3.0
  Excessive wait time for a pick up order after it was marked to be ready but the staff were very kind and nice at the least
• KM

  Karla Martinez

  May 12, 2023
  1.0
  I ordered a veggie delight and I get this... then I said oh its fine I'll just remove the turkey, and i find a piece of hair in my sandwich. I hope the manager sees this post and reaches out to me. Waste of money and time. I can't drive all the way back they're closed. I want a refund or gift card because this is unacceptable.