Dunkin'

4.1
845 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cicero, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2147 S Cicero Ave, Cicero, IL
60804, United States

Hours

Reviews

4.1
845 reviews
5 stars
519
4 stars
134
3 stars
63
2 stars
37
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including wrong items and missing components.

Cleanliness

Some customers noted cleanliness issues, including reports of roaches and unsanitary conditions.

Staff Attitude

Several reviews mentioned unprofessional and rude behavior from staff, impacting the overall customer experience.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made beverages.
  • OO
    Oyakhire Ohikhuare
    5 days ago
    2.0
    They lie about giving you fresh packed ice cream and will give you prepackaged.
  • HK
    Holly Kinkin
    Jan 1, 2026
    1.0
    I left this store in tears today January 1st 2026 because the lady, and i say that lightly, at the register, was laughing at me due to the fact i have no teeth and it was plain to see! I had gastric bypass surgery many years ago so i could run n play with my daughter as she grew. Unfortunately i lost my teeth from malnutrition which is very common and i physically cannot wear dentures without surgery on my jaw and a few implants to hold them in place. This is going to cost me thousands of dollars which i will not have for a few more years. So make sure when you visit this store you look up to their standards b4 you spend any money or you might leave feeling as ugly as i do. Happy New Years.
  • MW
    Marie Wagner
    Dec 23, 2025
    1.0
    Pulled in at just after 3am. No one there. Went through drive through. Ordered a large iced. The guy asked again what size I said large. Then ordered a sausage and cheese sandwich. Had to repeat no egg 3 time. Then he asked medium or large again for coffee. Said large. Pulled up. Girl charged me. Went to hand me a medium. I said I specified a couple times large. She said I'll have to charge you the difference. Fine. She qent to remake. Got sandwich. Had egg. Guy went to remake it. Sigh. Finally brought sandwich. He stared at me. Explained I was still waiting on coffee. Finally got coffee. Asked for both receipts please. Couldn't provide after trying for 6 minutes. Something about cant reprint. Sigh. I think pink hair girl has dye leaking into her brain. I gave up and left. Terrible service. Staff are a bunch of potatoes. Donuts and coffee are clearly too advanced for them.
  • JH
    Jody Haley
    Nov 29, 2025
    1.0
    Service sucks here this place is a joke
  • RB
    Ricky Barker
    Nov 22, 2025
    1.0
    I would give this place a negative 10 if I was able to go any lower than one star you can never purchase food or drinks and sit inside and enjoy your meal because the workers at this establishment allow people to just congregate inside the dining area they don't purchase no products and very obnoxious the same group of people every day me and my significant other have been coming here for the past 6 months and yet to be able to sit down and enjoy our coffee and donut. Continuously everyday it's the same group of individuals that spend their entire day sitting in this establishment not purchasing nothing they are so loud and obnoxious you can't even hear it's a place your order properly I have brought this issue to the manager multiple times and was ignored about my concerns about why I spend over $20 a day and cannot sit down and enjoy my food

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cicero, IL?

Dunkin' in Cicero, IL is open 24 hours every day of the week.

Where is Dunkin' located in Cicero, IL?

Dunkin' is located at 2147 S Cicero Ave, Cicero, IL 60804, USA.