Dunkin'

4.0
524 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cicero, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3146 S. Cicero Ave, Cicero, IL
60804, United States

Hours

Reviews

4.0
524 reviews
5 stars
282
4 stars
113
3 stars
55
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

There are frequent complaints about incorrect orders, especially in the drive-thru, but some customers report their orders being correct.

Cleanliness

Multiple reviews mention cleanliness issues, both inside the store and in the drive-thru area.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh items while others report old or poorly prepared food.

Speed of Service

Service speed is generally praised, especially during busy hours, though some customers experienced long wait times.
  • MM
    Miffin08
    Nov 11, 2025
    1.0
    This Dunkin used to be my favorite but I don’t know what happened to it recently the workers there are so rude they yank things out your hands they can make your order wrong and laugh at you like if it was your fault most of the employees there are very rude and they just want you out the window I had ordered an egg and cheese wrap from my baby and besides them taking too long they gave me a burnt wrap and they did not do anything about it unfortunately
  • OB
    Odalis Barrientos
    Oct 6, 2025
    1.0
    My food was cold, bad service, instead of helping me with my order they were laughing.
  • FA
    Francis Arroyo
    Jul 12, 2025
    1.0
    Esta mañana pasamos a comprar dos docenas de donas y parece que la gente que trabaja ahí no sabe contar me dieron 11 donas en una caja, y les pedí donas surtidas y me dieron la mitad de las dos cajas con las mismas pinches donas. Que mal servicio de verdad, necesitan mas personal capacitado para que se pueda atender mejor a los clientes en la mañana que está muy ocupado el lugar.
  • WD
    Wilfredo Delgado
    Jun 24, 2025
    5.0
    Es exelente
  • KK
    Kyana
    Dec 11, 2023
    2.0
    The like went pretty fast, my food just had a very old taste to it. I don’t know what their process is to heat up the food but it just had like an old mop eater taste. I had the loaded hash browns and an egg bagel.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Cicero, IL?

Dunkin' in Cicero, IL is open Monday to Friday from 3:00 AM to 10:00 PM, and on weekends from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.