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Dunkin'

4.0
(308 reviews)

Business Details

5756 W. Ogden Ave, Cicero, IL
60804, United States
(773) 633-4613
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cicero, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5756 W. Ogden Ave, Cicero, IL
60804, United States

Hours

Reviews

4.0
308 reviews
5 stars
166
4 stars
60
3 stars
34
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting unprofessional behavior and order mistakes.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drink preparations.

Cleanliness

Concerns were raised about unsanitary conditions, including reports of flies in drinks and unclean food preparation.

Product Quality

While some customers praised the coffee and donuts, others noted inconsistencies in taste and freshness.

Management Issues

Several reviews highlighted poor management and lack of responsiveness to customer complaints.
  • VG
    Veronica Garrett
    Jan 24, 2026
    5.0
    friendly service... great customer service 😊
  • SA
    S Ahmed
    Dec 3, 2025
    1.0
    Ran out of espresso beans and milk at 5pm 🤨
  • EH
    Estefani Hernandez
    Nov 1, 2025
    1.0
    I come here all the time but I’ll be going to a different location since it’s been now 3 times that my drink has a fly in it which is disgusting and doesn’t make sense how workers don’t notice it I understand being busy but it’s just unsanitary and having to drive back to get my drink made again because they don’t want to do refunds is annoying but most importantly a waste of time, they also have poor management so just check your drinks before leaving to save your time.
  • YE
    Yesenia Esmeralda
    Sep 16, 2025
    3.0
    This used to be a good service Dunkin. The last few visits were not acceptable when it came to my orders in the last few months. I ordered a medium matcha with no ice and the cup was only half full. That could have told me they needed to add some ice. Another time I asked for oat milk and they gave me whole milk. I’m lactose intolerant! Then I ordered another matcha with easy ice and they gave me lots of ice. From now on I’ll make the trip to another Dunkin.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Cicero, IL?

Dunkin' in Cicero, IL is open from 4:00 AM to 7:00 PM from Monday to Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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