Dunkin'

4.0
303 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cicero, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5756 W. Ogden Ave, Cicero, IL
60804, United States

Hours

Reviews

4.0
303 reviews
5 stars
163
4 stars
59
3 stars
34
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with multiple complaints about poor service and attitude.

Order Accuracy

Frequent issues with incorrect orders, including wrong items and missing components, were highlighted by several customers.

Cleanliness

Concerns were raised about unsanitary conditions, including reports of flies in drinks and dirty food preparation.

Product Quality

While some customers enjoyed the coffee and donuts, others noted inconsistencies in quality, such as drinks being poorly made or lacking flavor.

Management Issues

Several reviews mentioned poor management and lack of accountability among staff, contributing to a negative customer experience.
  • EH
    Estefani Hernandez
    Nov 1, 2025
    1.0
    I come here all the time but I’ll be going to a different location since it’s been now 3 times that my drink has a fly in it which is disgusting and doesn’t make sense how workers don’t notice it I understand being busy but it’s just unsanitary and having to drive back to get my drink made again because they don’t want to do refunds is annoying but most importantly a waste of time, they also have poor management so just check your drinks before leaving to save your time.
  • YE
    Yesenia Esmeralda
    Sep 16, 2025
    3.0
    This used to be a good service Dunkin. The last few visits were not acceptable when it came to my orders in the last few months. I ordered a medium matcha with no ice and the cup was only half full. That could have told me they needed to add some ice. Another time I asked for oat milk and they gave me whole milk. I’m lactose intolerant! Then I ordered another matcha with easy ice and they gave me lots of ice. From now on I’ll make the trip to another Dunkin.
  • TG
    Tiffany Shadley Haul Kinda Girl
    Jun 29, 2020
    5.0
    This Is The Best Dunkin Donuts Around. All the Workers Treat you like Family, and they work very hard at This location. I drive past two other Dunkin Donuts just to come spend my money here. Great Location if you're interested in a Wonderful Dunkin Donuts. I highly recommend this Dunkin Donuts.
  • JM
    Janise Mckinley
    Oct 11, 2017
    5.0
    Love there coffee and a donut for the grandbaby

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Cicero, IL?

Dunkin' in Cicero, IL is open from 4:00 AM to 7:00 PM from Monday to Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.