Subway

3.7
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chillicothe Subway® Restaurant at 120 N 4th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
120 N 4th St, Chillicothe, IL
61523, United States

Hours

Reviews

3.7
226 reviews
5 stars
105
4 stars
41
3 stars
27
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and others reporting poor service and long wait times.

Food Consistency

There are numerous complaints about food quality and consistency, including issues with incorrect orders and stale ingredients.

Cleanliness

Many reviews highlight significant cleanliness issues, with reports of dirty facilities and unsanitary food preparation areas.

Management

Feedback indicates that management changes have led to improvements in some areas, but there are still concerns about staff training and operational efficiency.
  • TJ
    Turky Jerky
    Dec 11, 2025
    5.0
    Miss having subway closer by.. but me and my kids support this one when we're in town.. the footlong meal deal from 3-7 makes it crazy worth it...
  • MB
    Marnae Benz
    Dec 11, 2025
    5.0
    Haley makes it such a fun environment for my kids. Always making us so welcome. Also never forgets my meals. She has really tried to make Chillicothe come back from the place it use to be! Very thankful for subways in Chillicothe from another small local business!
  • KL
    Kayla Lawson
    Dec 11, 2025
    5.0
    The service and food has improved so much in the last year. I used to avoid this store, but now it’s clean and the employees are always friendly. Haley truly cares about the store and posts so much on social media trying to boost sales. She’s a great person for the role!
  • KA
    Keisha Acuff
    Dec 11, 2025
    5.0
    The food is always great! And the staff is always kind. Only thing I would suggest is serving the veggie patty at all locations. Other than that I absolutely love it.
  • SS
    sandra shoesmith
    Nov 19, 2025
    3.0
    Young girl needs training. Didn't really want to be bothered and asked us what was on rotisserie chicken salad because she didn't know. My daughter had to look up ingredients. Unbelievable

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Chillicothe?

The Subway restaurant is located at 120 N 4th St, Chillicothe, IL 61523, US.

What are the operating hours of the Subway at 120 N 4th St?

The Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.