Subway

3.7
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chillicothe Subway® Restaurant at 120 N 4th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
120 N 4th St, Chillicothe, IL
61523, United States

Hours

Reviews

3.7
222 reviews
5 stars
101
4 stars
41
3 stars
27
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and efficient staff while others report slow service and poor communication.

Food Consistency

There are frequent complaints about incorrect orders, missing ingredients, and food quality, with some customers noting improvements under new management.

Cleanliness

Multiple reviews highlight significant cleanliness issues, including dirty dining areas and unsanitary food preparation practices.

Management Issues

Feedback indicates problems with management, including rude behavior and inconsistent staff training, affecting overall customer experience.

Positive Experiences

Despite the negatives, several customers express satisfaction with their meals and the friendliness of certain employees, indicating potential for improvement.
  • SS
    sandra shoesmith
    4 days ago
    3.0
    Young girl needs training. Didn't really want to be bothered and asked us what was on rotisserie chicken salad because she didn't know. My daughter had to look up ingredients. Unbelievable
  • AC
    Ashley Czarnomski
    Nov 3, 2025
    5.0
    Came in today and had a great experience.Our food was good and great customer service. Haley was very nice. I noticed they have a program accepting donation for those in the community that may be in need of food. The manager also has another program for the holidays. This makes me want to eat at an establishment that is providing for those within the community. Happy to see something like that and I will be back. Give her a raise!
  • TP
    Terrie Phillippe
    Oct 17, 2025
    2.0
    Correct sandwiches but epic fail for a sandwich that says it's toasted and it wasn't. Guess when I want subway I will get it in peoria from now on.
  • ID
    Iven Dean
    Sep 27, 2025
    5.0
    Ordered Pick-up, Sandwich was well made and delicious, just grabbed my sandwich and left, employees were helpful too, since it was close to closing m, I’m surprised they weren’t trying to close up for the day.
  • FM
    Faith Mead
    Aug 27, 2025
    5.0
    Haley was amazing! The service was fast and the food was great! I stop by here all the time on my way through Chillicothe. Friendly and fast service!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Chillicothe?

The Subway restaurant is located at 120 N 4th St, Chillicothe, IL 61523, US.

What are the operating hours of the Subway at 120 N 4th St?

The Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.