Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,068 reviews
5 stars
283
4 stars
185
3 stars
191
2 stars
94
1 star
315
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
Many reviews highlighted poor cleanliness standards, with dirty tables, floors, and play areas.
Service Speed
Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Staff Behavior
Feedback indicated issues with staff professionalism, including rudeness and lack of attention to customers.
- YLYifan “vanKane” LiaoNov 14, 20251.0Slow food, not fast food
- MGMiriam GonzalezNov 13, 20254.0Very friendly person that handed our food to us.
- MCMichael CliftNov 12, 20255.0Typical McDonald's
- MSmatt sNov 10, 20251.0Stopped here for lunch this past saturday. First the good. The food was okay. Now for the bad. Went into the dining room to order food and use the restrooms, the food took 20 minutes from the time we walked in the door till we got our food.When we attempted to use the restrooms, they were backing up and overflowing with at least an inch of standing water / sewage in the bathrooms with toilet water overflowing into a portion of the dining room. This was absolutely disgusting and we would not have ordered food from there if we notice this first. They should have closed the restaurant down and fix the problem instead of continuing to serve customers. Very bad in my opinion!
- AOAlyssa OrrOct 24, 20251.0I was waiting to order and saw an employee vape and blow it on chicken nuggets... while waiting for the food I saw a customer vape in the lobby.... I had a 2yr old and a 10yr old with me... Tried to contact a manager on multiple occasions instead of blasting on here but no luck and this issue should be addressed... I can be patient with an order being messed up or it taking forever... I feel like this is wrong on another level!
Frequently Asked Questions About McDonald's
What are the main business hours of McDonald's at 402 W Cloverdale, Chillicothe?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily, generally from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Is there a drive-through service available at this McDonald's?
Yes, this McDonald's has a drive-through open from 5:00 AM to 11:00 PM on weekdays and until midnight on weekends.
Can I order food online from this McDonald's?
Yes, you can order online via their delivery website or through the McDonald's app available on both iOS and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer to customers?
Services include drive-thru, gift cards, mobile offers, mobile ordering, curbside pickup, and free WiFi.
Which nearby places could I visit before or after eating at this McDonald's?
You can visit O'Reilly Auto Parts if you need car accessories, the H&R Block for financial services, or the nearby Dollar General for general shopping.
Are there other fast food options near this McDonald's?
Yes, Hardee's and Subway are close by, providing alternative fast food and sandwich options near McDonald's.
If I'm traveling to McDonald's, what nearby services can assist with transportation needs?
U-Haul Neighborhood Dealer offers truck rentals and Riverside Chevrolet, Inc provides automotive services nearby.
Is there a nearby coffee shop or place to relax after dining at McDonald's?
Kroger Fuel Center nearby offers a convenience store and coffee shop where customers can relax after their meal.