Business Details
About
Bar & Grill
Location
Hours
Reviews
4.4
703 reviews
5 stars
431
4 stars
170
3 stars
56
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers experienced a mix of excellent and poor service, with some praising friendly staff while others reported slow service and order mistakes.
Food Quality
Overall, the food received positive feedback for being delicious, with specific mentions of great pizza and wings, though some customers noted inconsistencies in food preparation.
Atmosphere
The atmosphere is generally described as friendly and casual, making it a good spot for families and groups, although some mentioned issues like cold temperatures and musty odors.
Pricing
Prices are considered fair, but some customers expressed dissatisfaction with automatic gratuity charges and portion sizes.
Order Accuracy
There were several complaints about incorrect orders and delays, indicating a need for improvement in order management.
- RRReneeNov 2, 20255.0Best service ever! Shay even called me to make sure my order was correct because I do have vision problems, thank you, thank you! And the delivery driver was perfect too!
- KDKara DawnOct 25, 20255.0Always good food. Great burgers. Download the app. You earn points for free food and it's easy to earn points.
- KWK WayOct 24, 20255.0Love this friendly place…just passing through. I recommend it!!
- CFCheryl Farwell-DuckworthSep 30, 20255.0Pizza was super yummy!
- SRStephen RosaSep 19, 20255.0First timers ordering your pizza. The deluxe and the spinach ranch were dee-lish! I ordered on line and pizzas were ready at the exact pick up time requested. I was irked however, by the automatic 20% tip charge for a take out order. Seems a bit over the top tocharge $8 to put two pizzas into cardboard boxes!
Frequently Asked Questions About Castaways
What are the operating hours for Castaways during the week?
Castaways is open Monday through Thursday from 4:00 PM to 9:00 PM. On Friday and Saturday, it operates from 11:00 AM to 9:45 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does Castaways offer delivery and takeout services?
Yes, Castaways offers both in-store pickup and delivery services for customer convenience.
Where is Castaways located?
Castaways is located at 1707 N 4th St, Chillicothe, IL 61523, United States.
What types of cuisine and dining options does Castaways provide?
Castaways serves a variety of options including American cuisine, pizza, chicken wings, sandwiches, vegetarian and gluten-free dishes, along with cocktails. It is also a family-friendly bar and grill.
How can customers view the menu or place an order online at Castaways?
Customers can view the menu and place orders online by visiting https://castawayschillicothe.com/menu.
What is the price range at Castaways?
Castaways falls within a moderate price range, indicated as 'TWO'.
What phone number can customers use to contact Castaways?
Customers can reach Castaways at +1 309-274-3484.
Are there notable nearby places customers can visit along with Castaways?
Yes, customers can visit nearby places such as Chillicothe Skate Park for outdoor activities, Moffit Nature Park for a scenic experience, and Whistle Stop, a nearby pub and bar for additional dining options.
How can visitors arriving via public or personal transport find Castaways?
Castaways is located centrally at 1707 N 4th St in Chillicothe, near landmarks like DIG Enterprises and Extreme Ridez Towing, making it accessible via local roads and easy to find using nearby automotive and contractor businesses as reference points.
Can you recommend any community or service organizations near Castaways?
Nearby community and service organizations include the Chillicothe Bible Church, Community Needs Agency, and Chillicothe Township Offices, which customers might find useful or interesting to visit before or after dining.