Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Legitimately don’t know what’s going on, but this location is consistently the worst Wendy’s I’ve ever been to. Terrible service, the staff are rude, the food is never properly prepared, they have a pick up shelf that they just refuse to use. This list could go on. Good luck trying to pick up food from the counter at this location.
However I will say, they treat the local homeless people with kindness and give them a warm place to take some shelter in the winter.
BA
Burcu Aslan
Apr 4, 2026
1.0
Nothing spices up your appetite like watching the cashier pick her nose before handling orders. Truly unforgettable.
JV
Joseph Vanoppens
Apr 3, 2026
1.0
If I could leave zero stars i would. I ordered for my overnight shift around 1:40 am I ordered a burger deal or wtv and I got spicy nugs w a frosty no big deal right? I guess not cause I couldn't even get my burger. No burger w cold ahh fries and not even a full four nuggets. The fries also looked like they had gotten thrown in the bag. Would love to speak to someone but I guess not cause an hour later at 2:40 while typing nobody wants to pick up the phone.. I guess ill be over there in the morning after my shift to get my money back.
JK
Jeff Kornbrot
Mar 14, 2026
5.0
Great comedy spot. The improv shows are hilarious and the room is small enough that you feel part of the show. They also offer classes and workshops if you want to try improv yourself. Really fun night out.
DR
Draven Romero
Mar 5, 2026
1.0
My girlfriend's food was okay, I was going to get something, but the customer service made me change my mind; the resturaunt interrior was pretty empty because they'd rather have AI customer service. Businesses like this are taking jobs away from people, removing traffic from local resturaunts, and damaging communities in a historical city over hiring a full team. It isn't just a competitive business, it is a destructive one. I used to like Wendy's too, I thought it was just one location which was doing this, turns out it is the entire company. Shame on the workers here and shame on the entire business. I love Chicago. As a veteran, I'll go to Culver's instead; atleast there they support communities, hire a ton of people, are nonpartisan, and support DEI. I'd contact a Wendy's customer service representative, but that is automated too. Dont support trashy companies like this; like it or not: if you do you're the issue in this country.
What are the opening hours for the Wendy's at 1623 W. Division St, Chicago?
This Wendy's location is open 24 hours every day, with drive-thru and dine-in available around the clock.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 1623 W. Division St offers 24/7 drive-thru service.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order through the Wendy's app or website at order.wendys.com.
Does the Wendy's at 1623 W. Division St serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact the Wendy's at 1623 W. Division St for questions or feedback?
You can call (773) 486-2344, use the Wendy's Contact page online, or call Customer Care at 888-624-8140.
Is there a Wendy's app for mobile ordering and offers?
Yes, the Wendy's app is available for download on the App Store and offers mobile ordering and coupons.
What nearby bank can I visit before or after dining at Wendy's?
PNC Bank and MB Financial Bank are nearby for your banking needs around Wendy's.
Are there any fitness centers close to Wendy's at 1623 W. Division St?
Yes, Wicker Park Athletic Club and F45 Training Wicker Park are nearby gyms where you can work out before or after your meal.
What are some nearby dining options besides Wendy's?
Nearby restaurants include Heyday.eatery (a cafe and coffee shop), La Pasadita (Mexican and Latin American fast food), and The Cauldron Chicago (bar and pub).
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