Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 1212 South Michigan Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I tried to order a sandwich on the app 4 times and the app charged me each time but the store claimed they never got my order. Even when I showed them I was charged and the order on my app they refused to make my order and I left hungry and frustrated. What a waste of my time to come all the way down to pick up an order only to be refused service and provided no solution or how I should fix it. The employees there petty much shrugged their shoulders and told me I was out of luck unless they got the order.
Now I have to call subway and figure out how to be refunded for all these charges. Hungry, annoyed, and finding it impossible to be a customer of subway.
MM
Mimidelite
Mar 4, 2026
4.0
The bread was Hard
AV
Adi & Jackie Valluru
Feb 13, 2026
1.0
I am unfortunately very familiar with educating businesses about service dog laws, and I typically handle those conversations calmly. What I cannot tolerate is being yelled at and threatened in public.
Today I entered this location with my service dog, who was sitting quietly and behaving appropriately. I was asked to provide a “service dog ID.” I politely explained that under federal law (ADA), there is no official service dog ID and businesses may only ask limited verification questions.
Instead of handling the situation professionally, two employees began raising their voices. One loudly stated that if my dog bit someone, I would owe the store “one million dollars,” despite my dog remaining calm and not causing any disruption.
The interaction was hostile, unnecessary, and embarrassing. I chose to leave rather than continue being spoken to that way.
If this is how customers are treated over a simple misunderstanding, I cannot feel comfortable spending my money here. I will be canceling my workplace catering orders and ending any future business with this location.
DP
Devki Patel
Jan 27, 2026
5.0
They made me such a delicious sandwich tonight. very generous with the ingredients. The employees are friendly too. occasionally people will loiter here, but otherwise it’s a nice place to stop
EE
Ethan
Jan 15, 2026
1.0
Customer service is really lacking here. Charged me for something I didn’t even buy.
Subway is located at 1212 South Michigan Ave., Chicago, IL 60605.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
What dining options are available at this Subway location?
You can dine in, order for delivery, or use in-store and curbside pickup options.
Does this Subway restaurant offer catering services?
Yes, Subway offers catering to meet your event needs.
What are the hours of operation for Subway at 1212 South Michigan Ave.?
The restaurant is open 24 hours daily.
How can I view the menu for this Subway location?
You can see the menu online at https://subway.com/en-us/restaurant/48701-0/menu.
What is the phone number to contact Subway at 1212 South Michigan Ave.?
You can reach them at +1 312-526-3532.
Are there any transit options near Subway that can help me get there?
Yes, the CTA Bus Stop 17084 is nearby, providing convenient bus access to Subway.
What nearby places can I visit before or after dining at Subway?
You might visit Museum Park W, a nearby landmark and park, or South Michigan Avenue, a notable monument, for sightseeing around your meal.
Are there fitness centers close to Subway for a workout before or after eating?
Nearby fitness options include Ivy League Fitness, Kompound.2, and Snap Fitness, where you can exercise conveniently before or after your meal.
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