Brand Certified
Smashburger
3.7(1464 reviews)
Certified by Smashburger • Apr 19, 2026
Business Details
360 North Michigan Avenue, Chicago, IL
60601, United States
Certified by Smashburger • Apr 19, 2026
(312) 444-0943
Certified by Smashburger • Apr 19, 2026
https://smashburger.com/locations/us/il/chicago/360-north-michigan-avenue
Certified by Smashburger • Apr 19, 2026
About
Certified by Smashburger • Apr 19, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Apr 19, 2026
Hours
Certified by Smashburger • Apr 19, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.7
1,464 reviews
5 stars
683
4 stars
264
3 stars
158
2 stars
94
1 star
265
- RPRoshunda Parker4 days ago5.0Excellent service, amazing food, great feedback about the products, the manager was very friendly and professional. I will definitely return.
- DPDavidson PApr 4, 20261.0I’m not sure who’s managing this place but they seriously need to look at what these employees are doing here. One employee was looking for something “keys” what I heard. Touching trash can, touching surfaces and then touching food. This place is a mess. Took over 30+ min to get a o line order that was supposed to be ready in 8 minutes. This place is filthy and the floors have so much food scraps and random stuff. DO NOT WASTE UOUR MONEY HERE!
- AJAlejandro JiGoApr 4, 20263.0Estuvimos cenando un viernes por la noche. Tuvimos que espersr bastante a que nos atendiesen y luego a las hamburguesas. Está claro que no daban a basto. El sitio muy rico en cuanto a la comida. Pero el desorden y la limpieza eran obvios. Una pena. Muy bien situado
- CWChristine WalmsleyApr 3, 20261.0I've never been to a restaurant and found myself apologizing for existing...The staff were so annoyed to have customers. They were very slow and could not be bothered. It was so bizarre! They were out of Mac and cheese, but the food was decent. They were very rude when I asked for them to look at the fountain drink machine that was turned off ($7 medium drink). Definitely don't recommend. Also not very child friendly. We never leave a mess but wow they did not like us.
- KSKim SMar 25, 20261.0Not a great experience. First off, walked in to order and waited almost 10 minutes to put in our order while everyone in the kitchen just kept looking at us. Then when someone did come she was in such a hurry to leave and expedite orders on her screen around the corner, she left before I even paid. All tables were dirty so I cleaned my own. When our order came it was missing a burger. When I went to ask about it, they said I only ordered two burgers. How would I know when the person who helped us left and didn't confirm the order and we didn't get a receipt? I paid for another burger (the All American). For some reason when it came it only had cheese when it should have a bunch of other toppings. I just ate it but was disappointed. The really frustrating part is we ordered another burger with cheese only for 4.99 but my 'all american' which came with only cheese was 5.99. Not coming back.
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open daily from 10:00 AM to 10:00 PM for dine-in, and delivery service is available from 10:30 AM to 9:30 PM every day of the week.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services to its customers.
Can I order Smashburger's food through an app?
Yes, you can order Smashburger's food using their Smashburger app available on the Apple App Store or via their website for online orders.
Does Smashburger have vegetarian options on the menu?
Yes, Smashburger serves vegetarian options as part of their menu.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger welcome families and children?
Yes, Smashburger welcomes families and children and provides high chairs and a children's menu.
What nearby hotel can I stay at when visiting Smashburger at 360 North Michigan Avenue?
The LondonHouse Chicago and LondonHouse Chicago, Curio Collection by Hilton are nearby hotels where you can stay when visiting Smashburger.
Are there any notable restaurants close to Smashburger where I could dine or visit after my meal?
Nearby notable restaurants include On 21, Meat Moot USA, Red Robin Gourmet Burgers and Brews, Ocean Prime, Chiya Chai Riverwalk, and Beat Kitchen on the Riverwalk, offering a variety of dining experiences.
What points of interest are near Smashburger that I can explore before or after dining?
Points of interest near Smashburger include the London Guarantee Building, Ywca gym, and the Illinois State Bar Association. Visitors can easily combine a meal at Smashburger with visits to these locations.
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