Pavilion at The Langham, Chicago

Reviews

• LT

  LA T

  Dec 22, 2025
  4.0
  I have always loved tea at The Langham and have come here for years. The food has always been and is exceptional! This year, the hotel made changes to the room and replaced intimate seating arrangements with large white laminate looking tables to accommodate bigger parties. We were a party of 5 seated at a table for 8. So we were seated a distance apart across the table from one another and it was awkward. In years past, I would stake my reputation on the service. Normally seamless. While our sever was very friendly and accommodating, the flow of service was spotty. We waited a long time between savory and scones. The person who refilled my teapot with water filled it so high that water overflowed out the spout. No one noticed that water was overflowing onto the table. I will definitely go back because I know this is not the normal Langham exoerience. I am only sharing this so that if the team is monitoring reviews, they take note. Again, the food and sweets are the BEST in town. The room decor is lovely and the harp music is beautiful.
• LA

  Lily Adams

  Dec 17, 2025
  5.0
  My mom and I absolutely loved our high tea at the Langham! The eggnog cream puff was the best dessert I’ve ever had. Everything was so cute. And the excellent service from Hailey was wonderful—she was so sweet and really made our experience so fun. This will be our new holiday tradition!
• SB

  Shannon B

  Nov 15, 2025
  5.0
  The service was exceptional. The tea, sparkling juice (because I don't drink alcohol), and food was delicious. And the space was beautiful. My friends and I had a lovely time. I'll definitely be back and recommend it to other friends.
• JH

  Jules H

  Dec 28, 2023
  3.0
  The teas were good. Too many sweet items. We ask for more savory item but would not give them to us, yet they let us try a differenttea. My daughter got the kids tea/food, but it was not very good so I had to switch with her. They sat us 4 at a very cramped small table, yet there were other 3 person party at a roomy long table. My niece had to stop at another restaurant on the way to a show since the food samples were not the most filling for the $$.
• SW

  Sarah Wagner

  Jan 23, 2019
  4.0
  Was looking forward to afternoon tea at the Langham. The ambiance and service were wonderful, the tea selection was amazing, (even though one of the teas was called the Palm Court which is where the Drake hotel serves tea) as were the scones, but the sweets and savories were a bit too fussy. Each one was a work of art - especially the Mad Hatter chou pastry —but by making them all exotic and complicated none of them stood out as special. Also the savory sandwich with melted cheese on top was very hard to cut. Overall, however, it was a wonderful afternoon.

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