McDonald's

Reviews

• WJ

  Whitney Jackson

  Mar 3, 2026
  4.0
  Big arch burger was fine but they need 2 bring back the smoky blt quarter pounder And the chargers dont work in that dining hall area
• JC

  Juan Cruz

  Feb 16, 2026
  5.0
  I came in Saturday 2/14 for my lunch everyone was very nice and friendly restaurant was clean Maricela seem to the manager on duty she was very professional and customer service was amazing , first time in this location, very satisfied
• SB

  steve baugh

  Feb 2, 2026
  1.0
  The site stated that it's open.Looks closed to me after 7pm-8pm
• AT

  ALICIA THOMPSON

  Jan 20, 2026
  1.0
  Extremely Serious Food Safety and Staff Conduct Issue I am writing this review to document a very serious food safety and customer service incident involving the McDonald’s located at 203 N. LaSalle St., Chicago, IL. I placed an order through Uber Eats that included a strawberry banana shake. While drinking the shake, I ingested what appeared to be plastic and aluminum shavings that were inside the beverage. This is a serious health and safety concern and could have resulted in significant injury. Immediately after discovering this, I called the restaurant to report the issue and requested to speak with a manager. Despite asking multiple times, I was refused access to a manager. The employee I spoke with was dismissive, spoke to me rudely, and ultimately hung up the phone on me after I informed him that I would come to the location to speak with management directly. Given the nature of this complaint, the response I received was unacceptable. No concern was shown for my safety, and no effort was made to properly escalate or document the issue. This review is being posted in hopes that corporate leadership and franchise ownership are made aware of both the food contamination risk and the unprofessional handling of a potentially dangerous situation. I am actively attempting to contact the franchise ownership group to formally report this incident. Food safety is non-negotiable. This location’s response to a serious issue fell far below acceptable standards.
• LA

  Leon De las Aldamas

  Jan 19, 2026
  2.0
  Clearly understaffed, unclean, and disorganized location. Many homeless people roaming around. Screens not working, food orders not called out, hence seved cold. Rude staff giving orders to customers for asking for ketchup. Corporation clearly does not care, location is prime so it will sell regardless of service.

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