Jewel-Osco

Reviews

• JG

  Jacob Ganellen

  Apr 3, 2026
  5.0
  Great staff, Arturo is a G
• DP

  Dustin Pittman

  Mar 24, 2026
  3.0
  Cashier and manager on duty, we’re both rude and ignored basic courtesy. Both acted unhappy and immature.
• CL

  Carmen Lopez

  Mar 15, 2026
  2.0
  Everytime I come to this jewel osco there's always attitude in the air like I understand that you're having a bad day but don't take it to the customers like seriously, dude.
• JR

  Jacqueline Rueda

  Mar 10, 2026
  5.0
  Was just at this Jewel and I just want to say how much I appreciate the manager on duty Don for today’s help. He was so kind and helped me understand how digital coupons work as well as how many times you are able to use them. Thank you Don you are a kind soul. We need more people like you. Also want to point out that the cashier Danny That took care of me before Don was also very kind and helpful thank you Danny!
• MC

  Matthew Curtis

  Feb 18, 2026
  1.0
  Whoa dude. What should've been a 5-minute visit turned into an overall experience taking over an hour's worth of time across two days. Went here last night to pick up groceries. Due to some things beyond my control, I was late (8pm instead of 6pm), and that's my bad. I own that. But I got there, checked in, and their system told me someone would be out shortly. Cool. 20 minutes go by, I go inside, ask a manager for an update, and he and another manager tell me "curbside order staff already left". I asked if anyone else could grab my cart and I'll take it outside, and the other manager says "no, it's locked up, we can't access it, you have to come back tomorrow". I find it hard to believe two managers are unable to retrieve a cart full of groceries I already paid for from wherever it's being kept. Maybe that's how Jewel does things now? So...over an hour of time wasted. Sick. Again, my bad for being late, but their system indicated everything was cool when I checked in and nobody bothered to contact me and tell me otherwise. Cut to today. I pull up around 5:30 , see someone else's order being delivered, I check in online. Again it says someone will be out soon. 10 min goes by, I go inside to see if there's an issue. The woman from yesterday asks for my info and says "From last night?" and I said yep. She walks away for several minutes before coming back and, with an annoyed tone of voice, asks me if I want the cart brought out to my car, and says the groceries are not in bags. I reply "Well if there's no bags and it's curbside pickup, I want them brought out to the car" Cue antagonistic, gaslighting behavior; she responds with a harsh, escalating tone, "Sir, you don't need to have an attitude with me" to which I respond "...I don't." and she continues to insist I do while talking over me. Dude, I'm just trying to pick up groceries and y'all have turned it into a two-day ordeal at this point. I'm not here to argue with you. She walks away for another several minutes, taking her time chatting with employees on the way, and finally returns with my cart, leaves it in front of me and says "Here you go" in a mocking tone. Why bother asking if I want the cart brought out if you're not going to do it?... What's the point of curbside pick-up? From my first interaction with her, this manager was flat-out rude; she never introduced herself, never tried to problem solve, never showed even a hint of professionalism or kindness. Every interaction I had with her was unpleasant. It's a shame - I worked for Jewel years back, I thought they had higher standards than this.

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