Fast Food RestaurantAmerican RestaurantChicken Wings RestaurantBurger JointSandwich Restaurant
The Fat Shack® was created in February of 2010 by Tom Armenti. After graduating with a degree in Marketing from The College of New Jersey, Tom set out to bring his College and surrounding town a desperately needed solution to their lack of late-night food options. With only $5,000 on hand to start the business, Tom creatively partnered with a local bagel shop which opened daily for breakfast and closed after lunch. Once the bagel shop's staff left for the day, Tom would re-open the store and operate his new late night restaurant from 6PM to 4AM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.