Your new favorite fast casual dining destination has arrived. WoodGrain pizzas and salads are made-to-order with a large selection of premium quality ingredients including vegan and gluten free options. Our genuine Italian wood-fired oven bakes classic Neapolitan dough to perfection in just 90 seconds. Fast, fresh and made from scratch. Featuring four locations in the Chicagoland area and growing.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and indifference.
Food Quality
Pizza quality was inconsistent; some customers enjoyed it while others found it undercooked or overly greasy.
Wait Times
Many reviews noted slow service and long wait times, particularly during busy periods.
Pricing
Prices were frequently described as high, especially for the portion sizes offered, leading to perceptions of poor value.
Gluten-Free Options
Customers expressed disappointment over the lack of reliable gluten-free options, despite them being advertised.
RD
Randy Douglas
Nov 5, 2025
5.0
Great customer service. Highly recommend!
SD
Sandesh Deshmukh
Sep 27, 2025
2.0
Slow service. They need more staff
MM
Mike Moyer
Sep 25, 2025
3.0
Pizza was burnt.
MM
Meka J (Miss Marvelous)
Sep 15, 2025
5.0
Pizza was good. Staff was friendly.
RW
Ryan W
Sep 11, 2025
1.0
The pizza is a soupy mess of slop. Lots of people standing around not working. Long wait for food. They burned my first pizza. The 2nd pizza they got the toppings completely wrong.
Frequently Asked Questions About Woodgrain Pizzeria
What type of pizzas does Woodgrain Pizzeria specialize in?
Woodgrain Pizzeria specializes in wood-fired classic Neapolitan pizzas made to order with premium quality ingredients including vegan and gluten free options.
What are the typical operating hours for Woodgrain Pizzeria?
Woodgrain Pizzeria is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 10:00 PM, with a special closing time of 9:00 PM on Sunday, February 11th.
Does Woodgrain Pizzeria offer seating and wheelchair accessibility?
Yes, Woodgrain Pizzeria offers dine-in seating and is wheelchair accessible including entrance, parking, seating, and restrooms.
What types of payment methods are accepted at Woodgrain Pizzeria?
Woodgrain Pizzeria accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Woodgrain Pizzeria family-friendly and do they provide high chairs?
Yes, Woodgrain Pizzeria welcomes families and children and offers high chairs for young guests.
Does Woodgrain Pizzeria serve breakfast, lunch, and dinner?
Yes, Woodgrain Pizzeria serves breakfast, lunch, and dinner.
What is the dress code when dining at Woodgrain Pizzeria?
The dress code at Woodgrain Pizzeria is casual.
Where is Woodgrain Pizzeria located within Chicago?
Woodgrain Pizzeria is located at 5700 S Cicero Ave, Midway Airport, Concourse A, Chicago, IL 60638.
How can travelers at Chicago Midway International Airport access Woodgrain Pizzeria?
Woodgrain Pizzeria is conveniently located inside Midway Airport at Concourse A, making it easy for travelers to grab fresh wood-fired pizza during their stop at Chicago Midway International Airport.
What nearby dining options are available around Woodgrain Pizzeria?
Nearby dining options include Cafe L'Appetito (American and Italian cuisine), Big City Chicken (chicken and fast food), lalos (Mexican restaurant), and Beecher’s Handmade Cheese (American restaurant and cafe). Visitors can enjoy a variety of meals before or after dining at Woodgrain Pizzeria.
Are there any nearby hotels close to Woodgrain Pizzeria for visitors?
Yes, Virgin Hotel Chicago is located nearby, providing convenient accommodation options for visitors dining at Woodgrain Pizzeria or traveling through the area.