When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago 111th St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Cleanest Wingstop I've been to and everyone is friendly and kind.
KW
Kert White
Nov 7, 2025
5.0
Good customer service
RF
Racheal Fuery
Nov 5, 2025
1.0
**Review / Complaint: Poor Customer Service Experience**
I placed an order at Wingstop for a meal for my children to be picked up at **5:15 p.m.** under my name. Upon arrival, my daughter went inside to pick up the order. The order board showed “my first name and last initial.,” and when the employee asked for the last name, she provided it.
She then called me, saying they were asking for a confirmation number. I gave her the number over the phone and even sent her a screenshot of the order confirmation. While on the phone, I could hear the employee continuing to take other orders and ignoring her.
Even after my daughter showed him the confirmation number and screenshot, he refused to release the order. Another customer even spoke up to say that she had shown the confirmation, but the employee continued to deny it.
When I entered the store myself, he lied and claimed she never showed the confirmation. I asked to speak with the *manager*, and he *refused to provide a name or the store number*.
This level of *disrespect and lack of professionalism* is unacceptable. I will *not be returning to this location*
SS
Shay
Nov 1, 2025
1.0
This place is horrible order online they give the wrong order to the delivery person. Tried calling after being on hold for an hour went to the restaurant. So they reach me my order the food been sitting for 2 hours & cold. Request a refund to find out they are unable to refund online orders due to no manager on site.This place has poor customer service. Ask why call still on hold they mention the phone is broke. Poor poor service
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Chicago 111th St.?
Wingstop Chicago 111th St. is open every day from 10:00 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Chicago 111th St. offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Is there a drive-through option at Wingstop Chicago 111th St.?
No, the Wingstop location on 111th St. does not have a drive-through service.
What types of payment does Wingstop Chicago 111th St. accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Chicago 111th St. located?
Wingstop is located at 756 E. 111th Street, Chicago, IL 60628, United States.
How can I order from Wingstop Chicago 111th St. online?
You can order online via their official menu link or through the Wingstop app available on iOS and Android.
What are some popular menu items at Wingstop Chicago 111th St.?
Wingstop features classic and boneless wings in over 11 iconic flavors, hand-cut seasoned fries, Cajun Fried Corn, and Buffalo Ranch Fries.
What vegetarian or vegan restaurants are nearby Wingstop Chicago 111th St.?
Nearby vegetarian and vegan-friendly options include Majani Soulful Vegan Cuisine and Majani Restaurant, both offering plant-based meals.
Are there other dining options near Wingstop Chicago 111th St.?
Yes, nearby options include Lexington Betty Smokehouse for barbecue, Potbelly Sandwich Shop, Mr. Submarine, Culver's, and Chick-fil-A.
What local services or places are close to Wingstop Chicago 111th St. that customers might visit?
Customers can find nearby services such as Branch Court - 111th, Blue Door Neighborhood Center gym, Shell gas station, and the Chicago Police Department - Calumet.