Wingstop

4.3
1236 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago W. Roosevelt Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
500 W. Roosevelt Rd, Ste 3, Chicago, IL
60607, United States

Hours

Reviews

4.3
1,236 reviews
5 stars
871
4 stars
125
3 stars
72
2 stars
41
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported poor service and long wait times.

Food Quality

Many customers enjoyed the food, describing it as delicious and fresh, but there were complaints about undercooked items and incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, noting that the restaurant was dirty and had unpleasant odors.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times, particularly during busy hours.
  • II
    It's_Space
    1 day ago
    5.0
    The food is really good I came here a few times this week people are nice and on it definitely recommend
  • CB
    C B
    Jan 4, 2026
    1.0
    The lady that works here has the worst customer service .
  • KW
    Karl Ward
    Dec 28, 2025
    1.0
    This place so disgusting i feel health department should get involved
  • LW
    Louis Connell Wherry
    Dec 13, 2025
    1.0
    This place sucks there slow took 20 minutes to get 8 wings food was undercooked and I for sure asked for it to be well done and not only did a cook come up front to argue with me but he was smelling really musty to be the person cooking the food I smelled him as he approached the register on top of this I was asked to take a review as I was ordering my food this place is no where near 5 stars and from the look of it all these reviews are there workers and people that got free fries to give a good review you guy have to do better wingstop
  • HD
    Haven Dacosta
    Dec 8, 2025
    1.0
    Oh yeah real great place, love it when I go in, they tell me they're still taking carry out orders, I go to make an order in the car, and they immediately run out 20 minutes before closing, great staff over there...

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.