When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago W. Roosevelt Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported poor service and long wait times.
Food Quality
Many customers enjoyed the food, describing it as delicious and fresh, but there were complaints about undercooked items and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, noting that the restaurant was dirty and had unpleasant odors.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times, particularly during busy hours.
II
It's_Space
1 day ago
5.0
The food is really good I came here a few times this week people are nice and on it definitely recommend
CB
C B
Jan 4, 2026
1.0
The lady that works here has the worst customer service .
KW
Karl Ward
Dec 28, 2025
1.0
This place so disgusting i feel health department should get involved
LW
Louis Connell Wherry
Dec 13, 2025
1.0
This place sucks there slow took 20 minutes to get 8 wings food was undercooked and I for sure asked for it to be well done and not only did a cook come up front to argue with me but he was smelling really musty to be the person cooking the food I smelled him as he approached the register on top of this I was asked to take a review as I was ordering my food this place is no where near 5 stars and from the look of it all these reviews are there workers and people that got free fries to give a good review you guy have to do better wingstop
HD
Haven Dacosta
Dec 8, 2025
1.0
Oh yeah real great place, love it when I go in, they tell me they're still taking carry out orders, I go to make an order in the car, and they immediately run out 20 minutes before closing, great staff over there...
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Chicago W. Roosevelt Rd. offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are Wingstop Chicago W. Roosevelt Rd.'s hours of operation?
Wingstop is open daily from 10:00 AM to 1:00 AM.
Does Wingstop Chicago W. Roosevelt Rd. offer delivery and carryout options?
Yes, they offer online ordering for carryout and delivery, including same-day and no-contact delivery services.
Can I pick up my order at Wingstop Chicago W. Roosevelt Rd.?
Yes, in-store pickup is available from 10:00 AM to 1:00 AM every day.
Is there a drive-through service at Wingstop Chicago W. Roosevelt Rd.?
No, the drive-through service is closed every day.
What payment methods are accepted at Wingstop Chicago W. Roosevelt Rd.?
They accept American Express, Discover, MasterCard, and Visa.
Where can I find the menu and order online for Wingstop Chicago W. Roosevelt Rd.?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-1215-chicago-il-60607/menu.
What nearby places can I visit before or after dining at Wingstop Chicago W. Roosevelt Rd.?
Nearby places include Baskin-Robbins for ice cream treats, Dunkin' for coffee and donuts, and Panda Express if you're interested in other fast food options.
How can nearby transit or transportation services assist me in getting to Wingstop Chicago W. Roosevelt Rd.?
Nearby transportation options like Jet Black Fleet can help you reach Wingstop conveniently from around Chicago.
Are there any nearby services to combine with your visit to Wingstop Chicago W. Roosevelt Rd.?
Yes, nearby places like Staples offer printing services if you need office supplies, and UPS Access Point locations provide courier services for your convenience.