Wingstop

3.6
693 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago W North Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4430 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

3.6
693 reviews
5 stars
305
4 stars
128
3 stars
72
2 stars
38
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Many customers reported issues with food quality, including dry, overcooked wings, incorrect orders, and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.

Long Wait Times

Several reviews mentioned excessively long wait times for food, both for in-store orders and deliveries.

Staff Attitude

Staff behavior was often criticized, with reports of employees being distracted, unhelpful, and unprofessional.
  • YZ
    Yesid Zea
    Jan 5, 2026
    1.0
    Le doy una estrella porque hace que los repartidores sirvan las bebidas cuando es el trabajo del restaurante, una falta de respeto, él allá mirando videos en el celular y uno de repartidor tiene que estar llenando bebidas
  • JR
    Jocelyn Rodriguez
    Dec 27, 2025
    5.0
    Tyshane went above and beyond for our order. We ordered a 20pc and wanted boneless, not classic, although hadnt realized that’s what had been ordered, and even with the order in and pretty much made, he went ahead and made another batch that was boneless for us! Little things like this can keep customers loyal to this location. I hope you see this Tyshane and thank you!
  • BK
    Bilal Kahraman
    Dec 26, 2025
    1.0
    The cashier I ordered from was very rude and impolite, and to top it all off, they put ranch sauce instead of blue cheese sauce. Never again!
  • SW
    Stephanie Woods
    Dec 23, 2025
    1.0
    I did a 25$ online order I picked it up and when I got home realized it wasn’t what I ordered and the boneless chicken wasn’t done in the middle I went back and there was a guy with dreads who said he was the manger leaning on the counter on his phone I explain to him what was going on and he gave me the nastiest attitude claim he would only replace my boneless barley paying attention to me because he’s drawn to his phone the bone-in was fried so hard I couldn’t even chew it a waste of 25$ and bad customer service never going back
  • DR
    Donielle Ramsey
    Dec 13, 2025
    1.0
    This Wingstop is **DEAD**. Not “needs improvement” dead — **toe-tag, lights-off, closed-casket** dead. Today officially confirmed it. And honestly, don’t bother showing up to the funeral, because the chicken is the reason it won’t be missed. The wings were absolutely **disgusting**. Dry, rubbery, and tasting like they were cooked yesterday, forgotten overnight, then reheated out of spite. Zero seasoning, zero freshness, zero effort. Whatever they’re serving now should not legally be called chicken. This place has completely given up. The quality has fallen so far that even the sauces couldn’t mask the failure. If you’re craving Wingstop, do yourself a favor and go literally anywhere else — a gas station would be a safer bet. I’m done. This location has officially ruined its own reputation, and I won’t be back to mourn it. 🪦🍗

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.