When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago S Pulaski. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food, many reported issues such as cold, overcooked, or improperly seasoned items.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and lack of communication regarding order status.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Payment Issues
Customers expressed frustration over the cashless payment policy and lack of communication about it during phone orders.
OW
Oscar Woe
Dec 30, 2025
1.0
They say they don’t take cash but got registers ???lol
JV
Jaz Veloz
Oct 17, 2025
1.0
Food was amazing .. the employees there did not fulfill their job. I waited 45 minutes for my order turns out they never called out my name, it was to the side .. poor customer service .. they kept talking about going outside to drink & talked about drugs & parties. very immature afternoon crew, at this point hire me instead I have 6 + years of restaurant experience, customer service & shift leader experience & I know how a place should be run.
GG
Giselle Garcia
Oct 12, 2025
1.0
Drove 20 mins here and 20 mins back with no food because the staff didn’t let me know it’s card only . Waste of time that could’ve been avoided. You should require employees to state this when taking a phone order.
YG
Yanin Gonzales
Sep 21, 2025
1.0
The food was cold, and the service was appalling. The cashier was competent, but the rest of the staff was rude and unprofessional. They were doing everyone else’s orders but mine.
JD
John Doe
Sep 21, 2025
1.0
The service at this location is utterly appalling. I endured a long wait of an hour just to receive cold food. Meanwhile, I couldn’t help but overhear the staff laughing and engrossed in their phones.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Chicago S Pulaski offer?
Wingstop Chicago S Pulaski offers classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot. They also have tenders and signature sides like hand-cut fries.
What are the operating hours for Wingstop Chicago S Pulaski?
Wingstop Chicago S Pulaski is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery.
Does Wingstop Chicago S Pulaski offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through option at Wingstop Chicago S Pulaski?
No, the location does not have drive-through service.
What payment methods are accepted at Wingstop Chicago S Pulaski?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Chicago S Pulaski located?
Wingstop Chicago S Pulaski is located at 4428 S Pulaski Rd, Chicago, IL 60632, United States.
How can I order from Wingstop Chicago S Pulaski online?
You can order online for carryout or delivery via their website at https://www.wingstop.com/location/wingstop-551-chicago-il-60632/menu, or using the Wingstop mobile app available on iOS and Android.
What nearby restaurants can I visit around Wingstop Chicago S Pulaski?
Nearby you can find Slice Factory, Pizza Hut, Subway, and Starbucks, offering a variety of pizza, sandwiches, and coffee options if you're looking to explore other dining choices.
Are there nearby transit or community facilities that can help me find Wingstop Chicago S Pulaski?
Yes, the location is near community services like The Southwest Collective and the Archer Heights Civic Association, which can be helpful landmarks in the area.
What other services are available near Wingstop Chicago S Pulaski for health and education?
Nearby services include Athletico Physical Therapy and Accelerated Rehabilitation Centers for health needs, as well as schools like ABC American Business College and Kiddie Castle DayCare Center for education.