Wingstop

3.7
541 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago S Pulaski. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4428 S Pulaski Rd, Chicago, IL
60632, United States

Hours

Reviews

3.7
541 reviews
5 stars
256
4 stars
101
3 stars
62
2 stars
21
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food, many reported issues such as cold, overcooked, or improperly seasoned items.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and lack of communication regarding order status.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Payment Issues

Customers expressed frustration over the cashless payment policy and lack of communication about it during phone orders.
  • OW
    Oscar Woe
    Dec 30, 2025
    1.0
    They say they don’t take cash but got registers ???lol
  • JV
    Jaz Veloz
    Oct 17, 2025
    1.0
    Food was amazing .. the employees there did not fulfill their job. I waited 45 minutes for my order turns out they never called out my name, it was to the side .. poor customer service .. they kept talking about going outside to drink & talked about drugs & parties. very immature afternoon crew, at this point hire me instead I have 6 + years of restaurant experience, customer service & shift leader experience & I know how a place should be run.
  • GG
    Giselle Garcia
    Oct 12, 2025
    1.0
    Drove 20 mins here and 20 mins back with no food because the staff didn’t let me know it’s card only . Waste of time that could’ve been avoided. You should require employees to state this when taking a phone order.
  • YG
    Yanin Gonzales
    Sep 21, 2025
    1.0
    The food was cold, and the service was appalling. The cashier was competent, but the rest of the staff was rude and unprofessional. They were doing everyone else’s orders but mine.
  • JD
    John Doe
    Sep 21, 2025
    1.0
    The service at this location is utterly appalling. I endured a long wait of an hour just to receive cold food. Meanwhile, I couldn’t help but overhear the staff laughing and engrossed in their phones.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.