Wingstop

3.7
449 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago Archer Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
6188 S Archer Ave, Chicago, IL
60638, United States

Hours

Reviews

3.7
449 reviews
5 stars
223
4 stars
75
3 stars
41
2 stars
16
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, inaccurate order readiness, and poor customer service experiences.

Food Quality

While some customers praised the wings and fries, others complained about overcooked, dry, or improperly sauced food.

Staff Attitude

Mixed reviews on staff behavior, with some noting friendly service while others reported rudeness and unprofessionalism.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.
  • AL
    Alfredo Luevanos
    1 day ago
    2.0
    I’ve There have been issues here on occasion; however, none have been as severe as tonight's experience. I ordered food via the application at 6:49 pm, with an estimated delivery window of 7:18 to 7:33 pm. I contacted the delivery driver at 8:30 pm. to inquire about the delay. Eventually, I proceeded to the store at 8:45 pm after unsuccessful attempts to reach them by phone. Upon arrival, the attendant at the counter appeared overwhelmed and displayed an attitude when informed about the timing of my order. I commend the supervisor for assisting with the cancellation of my order, as it was evident that the order had not yet been prepared. When inquiring about a contact number for customer service, I was informed that no such number existed.
  • SK
    Sam Kim
    6 days ago
    2.0
    Completely burnt my buns.
  • IC
    Irene Carrizal
    Jan 2, 2026
    5.0
    Shout out to my dude that took care of me with my take out.... Super nice and great smile and very generous. Thanks so much 😊
  • JL
    juan lopez
    Dec 29, 2025
    4.0
    food is good the wait always seems long for no reason
  • SH
    Stacey Hoffman
    Dec 4, 2025
    5.0
    I go here quite often, and I'm never disappointed! The wings always seem fresh, plenty of flavor. I usually order online, but due to an issue with my card, nothing on them, I called in my order. I do usually have to wait a few extra minutes than originally stayed, but not a lot. Tonight, they say on the phone, 15 minutes, when I got there, the young lady said ten more minutes, I said fine. I don't think I even waited five. The crew there is always friendly and helpful. I highly recommend this one.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.