Wingstop

3.6
446 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago West Cermak. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2344 W Cermak Rd, Chicago, IL
60608, United States

Hours

Reviews

3.6
446 reviews
5 stars
197
4 stars
85
3 stars
56
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings, many complained about undercooked or poorly prepared items.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including staff hygiene and food handling practices.

Customer Experience

Customers expressed frustration with the ordering process, including issues with payment methods and order accuracy.
  • AA
    Angelina
    Nov 26, 2025
    2.0
    It's good but it's always when ordering inside or delivering they forget your drink and it's always some guy who works at the register. So don't forget your drinks guys
  • ME
    Maria Elena
    Nov 19, 2025
    1.0
    Food is good, but they barely put sauce on my wings and they mixed it all together. I’ve never had bad experience before, I think it’s these new people that work here that don’t care.
  • SH
    Sean Harding
    Nov 10, 2025
    5.0
    This location always throws down! Keep up the great work!
  • MD
    Marcos Dominguez
    Sep 3, 2025
    1.0
    Sauce on wings and corn was wet and thin, not even there. All the food but the fries had no flavor. May as well have been boiled chicken/corn

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.