Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and frequent mistakes with orders.
Food Quality
Many reviews mentioned poor food quality, including cold, stale, or improperly prepared items.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about management and employee behavior.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions and cleanliness issues within the restaurant.
Positive Experiences
A few customers highlighted good food and friendly service, indicating that there are some positive experiences despite the overall negative feedback.
LP
Luis Pagan
Feb 17, 2026
1.0
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
JV
javier virjen
Feb 2, 2026
4.0
Muy buena comida
AS
April Shaner
Dec 31, 2025
1.0
Literally forgot more than half the items I ordered. Absolutely horrendous never come here.
II
Izzy
Dec 5, 2025
1.0
This place gave me food poisoning.
JJ
Joselin Jimenez
Nov 26, 2025
5.0
Wendy’s 🍟🍔🧁ofrece buena atención, comida fresca y un servicio rápido. Siempre encuentro todo limpio y ordenado. Ideal para comer algo rico sin esperar demasiado. Muy recomendado.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Wednesday from 6:30 AM to 2:00 AM, Thursday to Friday from 6:30 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location in Chicago serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or mobile app.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available where authorized. Check the Wendy's app or order.wendys.com with your delivery address to confirm.
How can I contact this Wendy's location for questions or feedback?
You can call (331) 871-7536 directly, use the Customer Care Live Chat or call 888-624-8140, or fill out the online Customer Satisfaction Survey with your receipt details.
Where is this Wendy's located and what is its address?
This Wendy's is located at 2811 N Narragansett Ave, Chicago, IL 60634, United States.
Are there any banks near this Wendy's for easy access to cash?
Yes, nearby banks include Charter One Bank, U.S. Bank, Republic Bank of Chicago, and ATMs from U.S. Bank and Bank of America.
What nearby food options are available around this Wendy's?
Nearby food options include Little Caesars Pizza, Little Caesars, McDonald's, Pollo Campero, and Starbucks coffee shops.
Are there coffee shops close to this Wendy's for a quick coffee fix?
Yes, there are nearby Starbucks locations offering coffee and snacks near Wendy's.
What type of attire is suitable when visiting this Wendy's?
The dress code at this Wendy's is casual.
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