Wendy's

2.6
363 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2811 N Narragansett Ave, Chicago, IL
60634, United States

Hours

Reviews

2.6
363 reviews
5 stars
110
4 stars
33
3 stars
20
2 stars
17
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food safety concerns.

Customer Service

Several customers noted poor customer service, including rude staff and lack of responsiveness from management.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
  • AS
    April Shaner
    Dec 31, 2025
    1.0
    Literally forgot more than half the items I ordered. Absolutely horrendous never come here.
  • II
    Izzy
    Dec 5, 2025
    1.0
    This place gave me food poisoning.
  • JJ
    Joselin Jimenez
    Nov 26, 2025
    5.0
    Wendy’s 🍟🍔🧁ofrece buena atención, comida fresca y un servicio rápido. Siempre encuentro todo limpio y ordenado. Ideal para comer algo rico sin esperar demasiado. Muy recomendado.
  • ON
    Oscar N
    Nov 4, 2025
    1.0
    This location is replacing human workers with AI drive thru operators. Avoid this location if you value human dignity.
  • CC
    casarose36
    Oct 10, 2025
    1.0
    This Wendy's has been in the neighborhood for about 3 years, and it is sorry. You wait in the drive thru line for over 15 minutes and its only 2 other cars there. The same when you go inside. The wait time is ridiculous, and the service is bad. New Management is needed bad!! Fire the staff and start over!

Frequently Asked Questions About Wendy's

Is 2811 N Narragansett Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Wednesday from 6:30 AM to 2:00 AM, Thursday to Friday from 6:30 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.