Wendy's

2.6
358 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2811 N Narragansett Ave, Chicago, IL
60634, United States

Hours

Reviews

2.6
358 reviews
5 stars
107
4 stars
33
3 stars
20
2 stars
17
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall poor order fulfillment.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, including raw meat and undercooked fries.

Customer Service

Several customers experienced rude or unhelpful staff, with some noting a lack of professionalism among employees.

Cleanliness

There were serious concerns about cleanliness, including reports of unsanitary conditions in the bathrooms.
  • ON
    Oscar N
    Nov 4, 2025
    1.0
    This location is replacing human workers with AI drive thru operators. Avoid this location if you value human dignity.
  • CC
    casarose36
    Oct 10, 2025
    1.0
    This Wendy's has been in the neighborhood for about 3 years, and it is sorry. You wait in the drive thru line for over 15 minutes and its only 2 other cars there. The same when you go inside. The wait time is ridiculous, and the service is bad. New Management is needed bad!! Fire the staff and start over!
  • JR
    jose rea
    Oct 3, 2025
    1.0
    Este lugar es terrible me dieron una anburguesa con pedazos de plástico aparte que duran una eternidad.
  • MR
    Marlene Santiago Rivera
    Aug 24, 2025
    1.0
    They need to learn math, bc obviously they dont know how to count smh...
  • CC
    Clau
    Aug 1, 2025
    1.0
    Got home started to eat mu chicken sandwich and found a hair in the sandwich

Frequently Asked Questions About Wendy's

Is 2811 N Narragansett Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.