Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall poor order fulfillment.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, including raw meat and undercooked fries.
Customer Service
Several customers experienced rude or unhelpful staff, with some noting a lack of professionalism among employees.
Cleanliness
There were serious concerns about cleanliness, including reports of unsanitary conditions in the bathrooms.
ON
Oscar N
Nov 4, 2025
1.0
This location is replacing human workers with AI drive thru operators. Avoid this location if you value human dignity.
CC
casarose36
Oct 10, 2025
1.0
This Wendy's has been in the neighborhood for about 3 years, and it is sorry. You wait in the drive thru line for over 15 minutes and its only 2 other cars there. The same when you go inside. The wait time is ridiculous, and the service is bad. New Management is needed bad!! Fire the staff and start over!
JR
jose rea
Oct 3, 2025
1.0
Este lugar es terrible me dieron una anburguesa con pedazos de plástico aparte que duran una eternidad.
MR
Marlene Santiago Rivera
Aug 24, 2025
1.0
They need to learn math, bc obviously they dont know how to count smh...
CC
Clau
Aug 1, 2025
1.0
Got home started to eat mu chicken sandwich and found a hair in the sandwich
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (331) 871-7536.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2811 N Narragansett Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Wednesday from 6:30 AM to 2:00 AM, Thursday to Friday from 6:30 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location in Chicago serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or mobile app.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available where authorized. Check the Wendy's app or order.wendys.com with your delivery address to confirm.
How can I contact this Wendy's location for questions or feedback?
You can call (331) 871-7536 directly, use the Customer Care Live Chat or call 888-624-8140, or fill out the online Customer Satisfaction Survey with your receipt details.
Where is this Wendy's located and what is its address?
This Wendy's is located at 2811 N Narragansett Ave, Chicago, IL 60634, United States.
Are there any banks near this Wendy's for easy access to cash?
Yes, nearby banks include Charter One Bank, U.S. Bank, Republic Bank of Chicago, and ATMs from U.S. Bank and Bank of America.
What nearby food options are available around this Wendy's?
Nearby food options include Little Caesars Pizza, Little Caesars, McDonald's, Pollo Campero, and Starbucks coffee shops.
Are there coffee shops close to this Wendy's for a quick coffee fix?
Yes, there are nearby Starbucks locations offering coffee and snacks near Wendy's.
What type of attire is suitable when visiting this Wendy's?