Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,534 reviews
5 stars
637
4 stars
361
3 stars
226
2 stars
90
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, with several mentioning poor management and lack of training.
Food Quality
Many reviews highlighted consistently cold, stale, or poorly prepared food, with several customers experiencing food poisoning.
Order Accuracy
A significant number of customers complained about incorrect orders, missing items, and issues with delivery.
Positive Experiences
Some customers praised specific staff members, particularly a manager named Jesus, for exceptional service and a positive dining atmosphere.
Cleanliness Concerns
Several reviews noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative overall experience.
- ICIsabel CoronaJan 5, 20262.0Uses ai in the drive thru to take your order. Not a pleasurable experience. The person handing you food barely even speaks to you already, now you also have to talk to a robot.
- PMPatrick MontgomeryDec 29, 20251.0I ordered at 11:41pm from the kiosk, walked to counter first not one of thev3 guys behind the desk said anything to me, so I walk to kiosk put order in 2 sandwiches spicy nuggets and med fries ho right home look at this, not even filled up i didn't eat 1 fry on the way home 4 mins away
- AAAprilDec 27, 20255.0I gave abdul too much money and he was honest and gave it back. He deserves a raise. Considering it cost me $13.92 for a salad and two cookies.
- HHHarrietteDec 14, 20251.0I asked for hot fries and they have me ones that had been recooked.
- JJJamesDec 13, 20251.0Would drop by if I didn’t have time for anything else…no more. They are now using a shitty AI for the drive thru. Buh bye Wendy’s.
Frequently Asked Questions About Wendy's
Is 2053 W Lawrence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2053 W Lawrence in Chicago currently open?
Yes! This Wendy's location is open and committed to serving you every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open 24 hours a day, every day of the week.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout services through the app and website where available.
Can I order Wendy's food from my mobile device or app?
Yes, you can order Wendy's through their mobile app or via the website at order.wendys.com.
What payment methods does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 2053 W Lawrence serve breakfast?
Yes, this Wendy's location offers breakfast including combos, sandwiches, coffee, and sides.
How can I contact this Wendy's for questions or feedback?
You can call (773) 275-9182 or reach customer care via their website's Contact page or the survey link on your receipt.
Are there any parks near Wendy's where I can relax or take the kids before or after dining?
Yes, nearby are Vogle Playlot Park and Vogle (Henry Jr.) Park, great spots to enjoy some outdoor time.
If visiting Wendy's, can I also get a haircut nearby?
Yes, nearby salons include Cut Color Style, Super Hair Designers, and L & E Salon for your hair care needs.
Are there convenient services near Wendy's like a pharmacy or post office?
Yes, CVS Pharmacy and a UPS Access Point location are close by for your convenience.