Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior from management.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Order Accuracy
Numerous customers complained about incorrect orders, both in-store and for delivery, indicating a need for better attention to detail.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and lack of support for staff, affecting overall service.
BY
Benjamin Yoder
Nov 15, 2025
1.0
Waited 20 minutes for a pickup order, employees hadn’t even taken it. Food is terrible. Place is super dirty, don’t waste your money
ZD
Zack Dyer
Oct 20, 2025
1.0
This restaurant has gone downhill, the staff have forgotten how to greet people. If they're tired, they need to be given a rest! Half the team just walks around and listens to music
RR
Rome_is_ Ramen
Oct 10, 2025
1.0
My order got messed up. The chicken sandwich was small and it sucked it wasn't that good. And my lemonade from the fountain was watered down.
EM
Ella Mii
Sep 14, 2025
5.0
Good place !
RC
Roy C
Sep 8, 2025
1.0
Not getting my order right is one thing, I can live with that, but I woke up in the middle of the night with food poisoining vomiting and explosive diarrhea, I'm never coming back here again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 275-9182.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2053 W Lawrence Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2053 W Lawrence in Chicago currently open?
Yes! This Wendy's location is open and committed to serving you every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open 24 hours a day, every day of the week.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout services through the app and website where available.
Can I order Wendy's food from my mobile device or app?
Yes, you can order Wendy's through their mobile app or via the website at order.wendys.com.
What payment methods does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 2053 W Lawrence serve breakfast?
Yes, this Wendy's location offers breakfast including combos, sandwiches, coffee, and sides.
How can I contact this Wendy's for questions or feedback?
You can call (773) 275-9182 or reach customer care via their website's Contact page or the survey link on your receipt.
Are there any parks near Wendy's where I can relax or take the kids before or after dining?
Yes, nearby are Vogle Playlot Park and Vogle (Henry Jr.) Park, great spots to enjoy some outdoor time.
If visiting Wendy's, can I also get a haircut nearby?
Yes, nearby salons include Cut Color Style, Super Hair Designers, and L & E Salon for your hair care needs.
Are there convenient services near Wendy's like a pharmacy or post office?
Yes, CVS Pharmacy and a UPS Access Point location are close by for your convenience.