Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including undercooked items, cold food, and incorrect orders.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including rude behavior and poor service, particularly from management.
Technology Issues
The use of automated kiosks for ordering received criticism, with many customers preferring human interaction and reporting difficulties with the system.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty facilities and food handling practices.
Inconsistency
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
CC
Cameron
Feb 18, 2026
1.0
Wendy's needs to focus on quality and consistency because they fail at both of those as of late.
RM
Raul Morillo
Feb 18, 2026
3.0
The new IA server for the drive thru is great, and better cause that way you don’t have to talk with the rude behavior of the employees
RT
Richard Tyler
Feb 10, 2026
2.0
The actual people were very nice that work there, but I was very unhappy and unimpressed by the new audimated cashier at the drive through. Overpriced meals and automated cashier's. I won't be returning this location until they get a proper person back on to take orders.
MH
Matrix Hypnosis
Jan 13, 2026
1.0
just ordered a takout for my girlfriend, brought it home and its completely inedible/unsafe to eat.
Chicken is undercooked and tasting old,cheese isnt melted, the flavor is off...
Called them to get a refund for my card transaction, they said they cant do that, and i have be physically present to give me the money back...
Thank god chargebacks exist specifically for this situation: When a business sells something unusable and then makes refunds difficult.
report the transaction to your bank, dispute it and get the money back, while also flagging business for a corporate review, since they cant run their business right.
MF
my face
Jan 13, 2026
1.0
Just gave me a pink undercooked chicken that was clearly sitting to get cold long enough it had that off gamey chicken flavor. If I get sick in sueing.