Wendy's

3.7
1523 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2053 W Lawrence, Chicago, IL
60625, United States

Hours

Reviews

3.7
1,523 reviews
5 stars
634
4 stars
360
3 stars
226
2 stars
89
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior from management.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Order Accuracy

Numerous customers complained about incorrect orders, both in-store and for delivery, indicating a need for better attention to detail.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior and lack of support for staff, affecting overall service.
  • BY
    Benjamin Yoder
    Nov 15, 2025
    1.0
    Waited 20 minutes for a pickup order, employees hadn’t even taken it. Food is terrible. Place is super dirty, don’t waste your money
  • ZD
    Zack Dyer
    Oct 20, 2025
    1.0
    This restaurant has gone downhill, the staff have forgotten how to greet people. If they're tired, they need to be given a rest! Half the team just walks around and listens to music
  • RR
    Rome_is_ Ramen
    Oct 10, 2025
    1.0
    My order got messed up. The chicken sandwich was small and it sucked it wasn't that good. And my lemonade from the fountain was watered down.
  • EM
    Ella Mii
    Sep 14, 2025
    5.0
    Good place !
  • RC
    Roy C
    Sep 8, 2025
    1.0
    Not getting my order right is one thing, I can live with that, but I woke up in the middle of the night with food poisoining vomiting and explosive diarrhea, I'm never coming back here again

Frequently Asked Questions About Wendy's

Is 2053 W Lawrence Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.